Dispatcher Lateral $15,000 Hiring Bonus (20530747) Experienced Laterals Only

City of San Mateo; California (MO); On-site; USD 50,000 - 80,000; Full time

Job description

Dispatcher Lateral $15,000 Hiring Bonus (20530747)

San Mateo is a city of more than 100,000 residents located in San Mateo County, California, on the San Francisco Peninsula. One of the City’s strengths is its diversity, both in the ethnic makeup and the physical development of the community. San Mateo has a vibrant business and retail environment with national and international businesses, two major shopping centers and an active downtown.

You would be joining over 500 people whose mission it is to serve the San Mateo community with a collaborative, innovative and professional spirit. We are looking for someone who embodies our shared values of respect, creativity, inclusivity, transparency, and integrity in their words and actions.

The City of San Mateo is currently taking applications for experienced lateral dispatchers, and we are offering an exclusive hiring bonus for those who qualify. Join the City of San Mateo as a lateral police dispatcher and take your career to the next level in a community that values and supports its emergency services professionals. San Mateo offers a vibrant and supportive environment where your experience and skills will be highly valued and rewarded. As a dispatcher here, you'll work with a dedicated team in a state-of-the-art facility, playing a vital role in coordinating emergency responses and ensuring the safety of our community.

Hiring Bonus

• A $15,000 hiring bonus over a 3-year timeline upon 1) completion of training, 2) completion of probation, and 3) 36-months of employment with the City of San Mateo Police Department.
• 40 hours of vacation time upon completion of training with proof of leave balances from prior agency.

Ideal Candidate

Experience and Education:

Experience

Must be an active law enforcement dispatcher and have at least two years of full-time experience as a California law enforcement dispatcher.

Education

Equivalent to completion of the twelfth grade.

License or Certificate

Possess a basic dispatch certificate from the California Commission on Peace Officer Standards and Training (POST). A copy of your certificate with your application is required in order for you to continue with the process.

Knowledge of:

• English usage, spelling, grammar and punctuation.
• Standard radio or telephone communications receiving and transmitting equipment.
• Modern office procedures, methods and computer equipment.
• Experience using computer aided dispatch system, standard radio broadcasting procedures and rules.
• Experience with policy and procedure pertaining to the dispatching of emergency equipment, public safety classification codes, and computer commands.

Ability to:

• Communicate clearly and concisely, both orally and in writing.
• Learn standard broadcasting procedures and rules.
• Effectively elicit information from callers.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Learn department procedures and policies pertaining to the dispatching of City emergency equipment and those of other user agencies.
• Learn geographic features and streets within the area served and other user agencies.
• Learn public safety classification codes and computer commands.
• Type at a speed necessary for adequate job performance.
• Work under pressure, exercise good judgment, and make sound decisions in emergency situations with a minimum amount of supervision.

Work various shifts as assigned:

• Team 1: Thursday, Friday, Saturday, and every other Wednesday.
• Team 2: Sunday, Monday, Tuesday, and every other Wednesday.

Current Shifts:

• Day Shift: 6:00 a.m. – 6:00 p.m.
• Swing Shift: 12:00 p.m. – 12:00 a.m.
• Night Shift: 6:00 p.m. – 6:00 a.m.

The Examination and Selection Process:

Based upon a review of the applications, responses to the supplemental questionnaires, applicants meeting the minimum qualifications will be placed on the employment list. After a conditional employment offer is made, candidates must successfully complete a medical examination, drug screening, polygraph examination, and psychological evaluation. All applicants are required to successfully pass a thorough background investigation and must be able to furnish proof of legal right to work in the United States.

ADA Special Requirement:

Essential duties require the following physical abilities and work environment: Ability to work in a standard office environment with some ability to sit for long periods of time, twist, and reach.