Dispatcher HVAC Industry - Provo, UT

ARS; Provo (UT); On-site; USD 10,000 - 60,000; Full time

Job summary

A national HVAC service provider located in Provo is seeking a Dispatch Coordinator to ensure efficient service operations. Responsibilities include managing call flow, coordinating technician schedules, and guiding field teams. Candidates must have prior dispatch experience, strong proficiency in Microsoft Office, and local geographical knowledge. This is an on-site position with scheduled shifts and weekend rotations required.

Benefits

Weekly pay via direct deposit

Paid training and onboarding

Clean office environment

Career growth opportunities

Qualifications

• Prior experience in dispatch or scheduling roles is essential.
• Ability to operate multi-line phone systems effectively.
• Knowledge of the Provo area for efficient route planning.

Responsibilities

• Ensure efficient dispatch of service technicians.
• Manage call flow and coordinate scheduling.
• Guide field teams throughout the day.

Skills

Prior dispatch, scheduling, or call center experience

Proficiency in Microsoft Office

Familiarity with local geography

Strong communication skills

Job description

Overview

Pay: $20 - $24 per hour

Schedule: Tuesday - Thursday 9-6, and Friday and Saturday 8-5Sun-Mon off

Join YES! / ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.

What We Offer:

• Weekly pay via direct deposit

• Paid training and onboarding

• Clean office environment with strong team culture

• Career growth within a national service network

Responsibilities

Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.

Qualifications

What You Need:

• Prior dispatch, scheduling, or call center experience

• Proficiency in Microsoft Office and multi-line phone systems

• Familiarity with local geography to support route planning

• Must report daily to the office (not a remote position)

• Flexibility to work assigned shifts and weekend rotations as needed

• Must pass background check and drug screening

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.