Dispatcher (Hourly Plus OVERTIME)

Krapf Group; Downingtown (Chester County); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading transportation company is seeking a Dispatcher to manage school bus schedules, ensuring safe and efficient student transport. The role requires strong communication skills, geographical knowledge, and the ability to work flexibly. Join a dedicated team committed to safety and service excellence.

Qualifications

• At least one year of related experience in public school transportation.
• Knowledge of routing software preferred.

Responsibilities

• Develops and maintains bus schedules for students.
• Acts as primary contact for scheduling special needs students.
• Prepares transportation reports for state submission.

Skills

Communication

Organizational Skills

Geographical Knowledge

Computer Literacy

Education

Commercial Driver's License

Tools

Routing Software

Database Software

Spreadsheet Software

Word Processing Software

Job description

GREAT HOURLY WAGE & OVERTIME OFFERED WEEKLY!

WANT TO BE PART OF A TEAM?

Krapf School Bus is seeking a Dispatcher for our Glenmoore, PA Location.

POSITION SUMMARY:

This office position assists in the development and implementation of district-wide school bus schedules for transporting students to and from school in the safest, most cost-effective, and time-efficient manner. The role includes preparing accurate state reports to ensure appropriate financial reimbursement.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Assists in the development and maintenance of bus schedules for all students, utilizing computerized transportation routing and student database systems.
2. Acts as the primary contact for scheduling of special needs students and reviews the need for all aides on buses.
3. Maintains communication and positive relationships with contractors, principals, and parents, using diplomacy, tact, and discretion to ensure the daily transportation of students and to determine student needs.
4. Possesses strong geographic knowledge of the School District and surrounding areas.
5. Assists with field inspections of bus routes, stops, and student loading zones to evaluate safety and efficiency.
6. Processes and responds to mail and calls related to transportation.
7. Helps develop and maintain a monthly calendar of school closings, early dismissals, and late openings for various school programs.
8. Assists in maintaining transportation software, overseeing student, school, and mapping data.
9. Prepares transportation reports for state submission to secure subsidies.
10. May be required to drive school buses or vehicles in emergencies or district needs.
11. Maintains availability for snow/emergency calls as needed.
12. Performs other duties as assigned by the Contract Manager.

QUALIFICATIONS:

The following are the minimum requirements to perform this role in an office environment. Reasonable accommodations may be provided for individuals with disabilities.

• At least one year of related experience in public school transportation.
• Knowledge or prior work experience with routing software is preferred.
• Deep geographical knowledge of districts, routes, stops, schools, and roadways.
• Computer literacy, including database, internet, spreadsheet, and word processing software.
• Strong written and verbal communication skills.
• Good organizational skills and attention to detail.
• A positive attitude and professionalism in handling difficult situations, being firm, fair, and consistent.
• Willingness to work a flexible schedule, including weekends.
• A valid commercial driver’s license with a passenger endorsement or willingness to obtain one.
• Maintain a valid driver’s license and physical exam certifications as required.

OVERVIEW OF KRAPF BUS COMPANIES:

Krapf Bus Companies' vision is to provide the best passenger transportation anytime, anywhere. We are committed to service and safety. As one of the largest private, family-owned school bus contractors in the U.S., Krapf also operates transit, paratransit, and charter services. Founded in 1942 in West Chester, PA, with just two employees, Krapf has grown to thousands across multiple states. Our headquarters is located in West Chester, Pennsylvania.

EOE