Dispatcher-H

SRS Distribution Inc.; Oklahoma City (OK); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Weekly pay

401(k) with company match

Paid time off

Medical, dental, vision benefits

Life and disability insurance

Job summary

SRS Distribution Inc. is seeking a Dispatcher to direct and coordinate the ordering and delivery of materials to customers.

The role oversees delivery, warehouse, and facilities operations, directing drivers, warehouse staff, and service providers in a fast-paced environment. You will maintain dispatch logs, respond to delays and emergencies, and ensure compliance with safety and transportation requirements.

Qualifications

• Proficiency with Microsoft Office suite.
• Ability to perform basic arithmetic quickly and accurately.
• Ability to read maps/geography for routing.
• Strong organization and prioritization skills.
• Ability to follow written and verbal instructions with minimal guidance.

Responsibilities

• Direct and coordinate ordering and delivery of materials to customers.
• Maintain dispatch logs and delivery records.
• Communicate with customers, drivers, vendors, and internal departments.
• Respond to schedule changes, delays, and emergencies.
• Ensure compliance with safety and transportation requirements.
• Coordinate with staff to meet service levels and limit losses.

Skills

Microsoft Office

Basic math

Road/Geography map reading

Organizational skills

Follow instructions

2+ years experience

Communication

Team coordination

Education

High school diploma or GED

Tools

None

Job description

Position Purpose

The primary function of a Dispatcher is to direct and coordinate the ordering and delivery of materials to customers in the day-to-day operations. The Dispatcher adheres to and promotes corporate policies and manages the general use of equipment, trucks, delivery personnel and materials. This employee directs all activities that concern delivery, warehouse and facilities.

Key Responsibilities

• Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program, operational, and personnel policies and procedures
• Complies with federal, state, and local warehousing, material handling, and shipping requirements and enforces adherence to requirements
• Completes warehouse/delivery requirements by scheduling and assigning employees; following up on work results
• Communicate with customers, drivers, vendors, and internal departments to provide updates and resolve issues.
• Respond promptly to schedule changes, delays, emergencies, and other operational challenges.
• Maintain accurate dispatch logs, delivery records, service documentation, and transportation reports.
• Ensure compliance with company policies, safety regulations, and applicable transportation requirements.
• Coordinates with personnel to ensure that service to the customer meets an acceptable standard and generates positive feedback
• Cooperates with the safety team and GMS Risk Management representatives in the investigation and analysis of potential hazards to enforce methods and reduce losses of claims.

Direct Manager/Direct Reports

Reports to the Operations Manager or head Dispatcher

Travel Requirements

N/A

Physical Requirements

Must be able to remain in a stationary position in an office environment 80% of the time. Occasionally, move about inside the office to access files, office machinery, etc. Must be able to operate basic office machinery. Must be able to communicate with team and management and be able to exchange accurate information in these situations.

Working Conditions

Primarily in a fast-paced office or operations environment coordinating drivers, deliveries, service technicians, shipments, or transportation activities. This role requires continuous communication, strong organizational skills, and the ability to manage multiple priorities simultaneously.

Minimum Qualifications

• Strong Microsoft office skills
• Ability to quickly and accurately perform basic math skills
• Ability to quickly read a road/geographical map and communicate directions
• Organization skills demonstrated in job performance
• Demonstrated ability to follow instructions with limited guidance

Preferred Qualifications

N/A

Minimum Education

N/A

Preferred Education

High school diploma or GED

Minimum Years of Work Experience

Minimum 2 years of related work experience

Certifications

N/A

Competencies

• Leadership Proficiency: Ability to guide and motivate teams, manage change, and align staff to branch objectives.
• Financial Acumen: Competent in analyzing financial results (P&L), monitoring budgets, and optimizing branch profitability.
• Operational Oversight: Experienced in overseeing daily operations, process improvement, and compliance with company standards.
• Customer Engagement: Effective in developing strong customer relationships and ensuring high levels of satisfaction.
• Strategic Thinking: Capable of contributing to strategic planning and leveraging insights to drive growth and operational efficiency.
• Communication Proficiency: Strong written and verbal communication skills for reporting, team guidance, and customer interactions.
• Analytical Capabilities: Ability to evaluate operational and financial data to make informed decisions and adjustments.
• Team Development: Skilled in mentoring and developing staff to achieve individual and organizational goals.

Work Location

N/A

Job Location

National Structure - Oklahoma City 100 NE 31st Street Oklahoma City, OK 73105

Equal Employment Opportunity

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Compensation

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.

Benefits (Additional)

Competitive salaries for all team members paid weekly 401(k) Retirement Plan with company matching Employee Stock Purchase Plan Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays Paid Parental Leave Medical, Dental and Vision Benefits Flexible and Dependent Care Spending Accounts Company paid Life insurance and Short-Term Disability Additional Life Insurance and Long-Term Disability also offered Safety Program with Bonuses for our Drivers Employee Referral Bonus Program

Company Overview

SRS Distribution Inc., a wholly owned subsidiary of The Home Depot, consists of a family of industry-leading, independent roofing distributors. SRS has grown rapidly through acquisitions and the opening of multiple new locations since the February 2008 inception. This continual growth has established SRS as one of the fastest growing building products distribution companies in the U.S. The goal of SRS is to form the strongest national network of independent roofing and building product distributors with the most talented team of people working together to deliver the industry's best products and services. In addition to our commitment to customer focus, SRS strives to become the preferred employer in the industry with highly motivated and engaged employees operating in an entrepreneurial culture where the corporate office works for the field and not the reverse.

Make money, have fun and give back with us! Find out more at www.srsdistribution.com.

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.