DISPATCHER (FULL TIME)

SSC Services For Education; Stephenville (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401K with Company Match

Disability Insurance

Life Insurance/AD

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

Job summary

SSC Services For Education is hiring a full-time Dispatcher in Stephenville, TX to coordinate patient transportation services. You will monitor dispatch requests, guide transporters, and ensure timely, accurate service.

The role requires excellent customer service, the ability to handle scheduling across evenings and weekends, and a commitment to safety and efficiency. Training and growth opportunities are provided.

Qualifications

• 2 years of customer service experience required.

Responsibilities

• Provides quality customer service with attention to detail.
• Manages dispatcher logic and transporter activities, including transports when needed.
• Directs transport function, monitors availability and task completion.
• Ensures timely, accurate dispatch of transport requests.
• Liaises between Patient Transportation and other departments.

Skills

Customer service

Job description

• We are hiring immediately for a full time DISPATCHER position.
• Location: TAMU Tarleton Mn - 503 North Neblett Avenue, Stephenville, TX 76401. (Openings at other locations within school district available) Note: online applications accepted only.
• Schedule: Full time schedule; days and hours may vary. Late evenings and weekends are preferred. More details upon interview. (Full and Part Time with the flexibility to meet most scheduling needs)
• Requirement: 2 years of customer service experience is required.
• Pay Range: $13.00 per hour to $17.00 per hour.
• Perks: SSC invests in our employees with training and growth opportunities, but the benefits don’t stop there, SSC offers a comprehensive benefits package and we are also excited to offer same day pay! At SSC we truly believe that our people are our greatest asset!

SSC

SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group we create clean, safe, and distraction free learning environments for students of all ages. With a focus on a people first culture, growth opportunities, and supporting local communities we set the stage for a meaningful career in educational facilities nationwide.

Job Summary

Summary: Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.

Essential Duties and Responsibilities

• Provides quality customer service to customers by providing one-on-one attention to detail.
• Understands and applies knowledge of basic patient transport concepts, infection control practices and proper body mechanics.
• Determines, explains and develops dispatcher logic and transporter activities. Transports patients when necessary.
• Directs the activity of the transport function and transporters, ensuring timely completion of tasks. Monitors procedures related to availability and completion task, and follows up on issues related to service and operations.
• Ensures requests have been addressed in an efficient, timely manner according to current departmental standards, priorities and patient appointments.
• Serves as a liaison between Patient Transportation and other departments.
• Assigns, collects and distributes pagers. Monitors daily sign-in/out procedures.
• Develops and promotes positive customer service relationships with patients, patient family members, visitors and staff. Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity.
• Resolves problems related to patient, visitor, staff or employee complaints. Recommends solutions for ongoing or recurring issues.
• Performs other duties as assigned.

Enhance your quality of life through our comprehensive benefits

• Medical/Dental/Vision Insurance
• 401K with Company Match
• Disability Insurance
• Life Insurance/AD
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace & Employee shopping program
• Identify Theft Protection
• Pet Insurance
• And More…

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_SSC.pdf

SSC maintains a drug-free workplace.

SSC & Compass Group: Achieving leadership in the facility service industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

SSC