Dispatcher - Entry Level

City of Elk Grove; Elk Grove (CA); On-site; USD 48,000 - 60,000; Full time

Job summary

The City of Elk Grove Police Department is seeking highly motivated individuals for an entry-level Dispatcher position. The role includes handling routine and emergency communications and provides comprehensive on-the-job training, even if you have no prior dispatch experience.

Ideal candidates value our diverse community and can stay focused while multi-tasking under pressure. This is a stable public-safety career with benefits and growth opportunities.

Responsibilities

• Respond to routine and emergency communications as a dispatcher.
• No prior dispatch experience required; on-the-job training provided.

Job description

The City of Elk Grove is now accepting applications for the position of

DISPATCHER - ENTRY LEVEL

Are you looking for a new and exciting career? The City of Elk Grove Police Department is seeking highly motivated individuals with the ability to multi-task for an opportunity to create a challenging and rewarding career as a Dispatcher. The ideal candidate values our diverse community and is committed to providing quality, efficient services in both routine and emergency situations.

What's the best part? Prior Dispatch experience is not required for this position, and on-the-job training will be provided! Oh, and did you see those benefits?

Why wait? Join Team Elk Grove Today!

Tentative Recruitment Timeline (subject to change)

Filing Deadline: September 20, 2026, by 11:59pm
Exam Period: September 22 - 28, 2026 (online, please plan accordingly)
Oral Board Interviews: October 12 - 13, 2026 (In Person)
Selection Interviews: October 27 - 28, 2026 (In Person)

The CritiCall assessment is composed of multiple modules, each measuring a key skill required for successful performance as a dispatcher. Candidates are required to meet the established passing standard for each module in order to move forward in the selection process.

Attend an optional In-person Q&A Session to learn more about the Dispatcher position (optional, but highly recommended)

The department will be hosting optional Q&A sessionsfor all candidates that successfully pass the Criticall test. These in-person sessions are tentatively scheduled for October 7, 2026, at 6:00 PM and October 10, 2026, at 10:00 AM and will be held what location. While attendance is optional, it is strongly encouraged for candidates to attend these sessions to understand what the job entails. These sessions will provide applicants with the opportunity to receive a realistic overview of the position to ensure this is the right job for you. Sessions will only be held on these days and no makeup sessions will be