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A leading company in roofing and construction is seeking a skilled Dispatcher. This role involves managing communications about equipment rentals and ensuring optimal service delivery. The ideal candidate is organized and capable of handling multiple tasks under pressure, contributing to excellent customer service.
Benefits:
401(k) matching
Company parties
Competitive salary
Health insurance
Paid time off
Wellness resources
Benefits/Perks (effective 90-365 days from start date for full-time employees)
Health Insurance
401K Match (4%)
PTO (1 week)
6 Paid Holidays
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive texts, calls and emails regarding equipment rentals, such as dumpsters and aerial lifts. It is your responsibility to be responsive and professional, contributing to the overall goal of prompt, friendly. and safe service. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
Receive inbound texts, emails, and calls
Collect and document information from clients
Transmit information to the appropriate person or department
Utilize technology to best understand, prepare, and deliver equipment in an optimal fashion
Example: Using Google Earth to assess a drop site for sizing and delivery approach
Create, process, and exchange paperwork appropriate to the role
Qualifications
High school diploma/GED
Previous experience as a Dispatcher or in a similar position
Excellent typing and data entry skills
Understanding of best practices and procedures for emergency response situations
Strong verbal and written communication skills
Highly organized with the ability to multitask and prioritize projects
Ability to work well under pressure