Dispatcher - Curtis Bay, MD.

APM Terminals; Baltimore (MD); On-site; USD 24,435 - 34,801; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee assistance program

Paid time off

Flexible schedule

Job summary

Maersk Warehousing and Distribution USA LLC is seeking a Dispatch Coordinator to schedule drivers, communicate with customers and vendors, and plan routes to ensure on-time deliveries. The role includes maintaining dispatch records and supporting management with driver logistics.

The position requires strong time management, excellent English communication, and multitasking in a fast-paced logistics environment. Competitive pay and benefits are offered for full-time hours.

Qualifications

• Experience coordinating drivers and shipments.
• Ability to plan routes and adjust plans quickly.
• Strong communication with customers and vendors.
• Proficiency with basic dispatch/record-keeping software.

Responsibilities

• Scheduling drivers to deliver freight or pick up shipments.
• Communicating with customers and vendors about freight details and times.
• Planning predetermined routes for drivers and adapting to changes.
• Maintaining dispatch records and driver logs; coordinating with maintenance.

Skills

Time management

Traffic laws

Interpersonal skills

Multitasking

Route planning

Tools

Dispatch software

Job description

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!If you are seeking to be a part of a family, this is the place for you!Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.Directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also work as a liaison between customers, drivers, and management.**1:00 PM – 9:30 PM (Sunday is closed) (Saturday & Monday are mandatory workdays)**Essential Functions:Scheduling drivers to make freight delivery or collect shipments and packagesCommunicating with customers and vendors about freight details, pickup and drop-off times, and special requestsPlanning predetermined routes for driversIdentifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will needMaintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up timesMonitoring truck repairs and maintenance schedulesLogging vendor complaints or concernsAnswering phone calls from vendors, customers, and management and helping them as needed.Other duties as requestedSKILLS/COMPETENCIES:Strong aptitude for time managementExcellent understanding of local and state traffic laws and regulationsAbility to make quick changes in routingStrong interpersonal skillsAbility to prioritize and multitaskDeep understanding of computer software and technologiesAble to read, write and speak EnglishCompany Benefits:MedicalDentalVision401k + Company MatchEmployee Assistance ProgramPaid Time OffFlexible Work Schedules (when possible)And more!Pay Range:$21.50 per hour*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.#IndeedMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail] .Expected hours: 40 per weekBenefits:401(k)Dental insuranceFlexible scheduleHealth insuranceLife insuranceVision insuranceWork Location: In person