Dispatcher/Clerk

St. Joseph Missouri; Chicago (IL); On-site; USD 32,000 - 40,000; Full time

Job summary

An established governmental entity is seeking a Dispatcher/Clerk to manage communications and maintain essential records for public works. This role involves operating a two-way radio, answering calls, and logging activities. The ideal candidate will possess strong communication skills and a good understanding of city geography. If you have a high school diploma and a knack for organization, this opportunity offers a chance to contribute to community safety and efficiency in a dynamic environment. Join a team that values professionalism and dedication to public service.

Qualifications

• High school diploma or equivalent required.
• 1-3 years of experience preferred.

Responsibilities

• Operates City radio and maintains records and logs.
• Answers calls and dispatches employees for after-hour issues.
• Monitors surveillance cameras for security.

Skills

Effective verbal communication

Typing skills

Record keeping

Knowledge of city geography

Ability to follow instructions

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Two-way radio

PC

Telephones

Job description

JOB TITLE: Dispatcher/Clerk
DEPARTMENT: Public Works & Transportation
DIVISION: Streets

SALARY: $32,136.00 annually/$15.45 hourly
CLOSING DATE: Until filled

Job Summary/ Scope
Operates City radio and maintains various records and logs, answers telephone calls after hours and on weekends. No supervisory or budgetary responsibilities.

Essential Duties and Responsibilities
ANSWERS incoming calls from the general public and other City departments.
OPERATES two-way radio to disseminate information and maintain contact with operating crews
LOGS daily activities and MANAGES/MAINTAINS the fuel usage database, including monthly fuel reports for all Departments.
REPORTS and LOGS after hours overtime for certain on-call personnel.
MANAGES fuel access keys for all employees utilizing the fuel system.
KEEPS record of water usage for Public Works and SENDS the report to Missouri American Water.
ASSISTS with keeping the Public Works employee contact list updated.

INPUTS after-hours sewer backup reports into the sewer back up database.

MAINTAINS logs of all street closures and sends email notifications.
KEEPS record of the CSS1H-M levels in the storage tank for the slurry crew.
MONITORS surveillance cameras and serves as security person for City yards, including evening building checks.
HANDLES after hour street maintenance, animal control and sewer maintenance calls.
ENTERS information into computer and prints reports.
MONITORS weather gauges and REPORTS weather conditions.
DISPATCHES employees for one-call locates and other after-hour issues.

Other Duties and Responsibilities
Performs all other related duties as assigned

Required (Essential) Knowledge, Skills and Abilities
ABILITY to follow instructions and perform tasks with minimum supervision.
SKILLS in typing, computers, filing, and record keeping.
SKILLS in effective verbal communications.
KNOWLEDGE of city emergency procedures
VISUAL acuity and HEARING ability.
KNOWLEDGE of or ABILITY to learn city emergency procedures.
ABILITY to follow instructions and perform tasks with minimum supervision.
KNOWLEDGE of city geography and street locations.
SKILLS in Microsoft Office and knowledge of asset management software preferred.

Employee Behavior and Conduct
City employees shall conduct themselves in a professional manner and shall exhibit and extend such professional conduct appropriate for the circumstances to those with whom they come into contact both internally and externally during the performance of their duties. Examples of professional conduct include, but are not limited to, being communicative, informative, fair, honest, and respectful.

Materials and Equipment Directly Used
Operates a two-way radio, telephones, and a PC. There may be times when use of personal vehicle may be required.

Working Environment/Physical Requirements
Work performed inside in an office environment. Occasional outside surveillance. Able to sit for long periods. Must be alert. Some overnight or day travel may be required for business purposes. Vacation and other leave scheduling shall be requested of and approved by the appropriate supervisor.

Education
High school diploma or equivalent required or must be able to obtain within 6 months. One to three years’ experience preferred.

Passing of a drug screening required prior to appointment.
AN EQUAL OPPORTUNITY EMPLOYER
The City is a Governmental entity subject to Section 504 of the Rehabilitation Act of 1973, which requires that otherwise qualified handicapped individuals be protected from discrimination.

City of St. Joseph | 1100 Frederick Avenue, St. Joseph, MO, 64501 | (816)-271-5300