Dispatcher/Backup Driver

U.S. AutoForce

Union City (CA)

On-site

USD 34,440,000 - 44,083,000

Full time

2 days ago
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Benefits offered by this job

Highly competitive wages starting at $
Weekly pay
Work boot reimbursement program
Healthcare benefits, available your第一日

Job summary

U.S. AutoForce is seeking a Dispatcher to support the Dispatch Supervisor and manage routes, paperwork, and safe driving practices. You will interact with customers and internal teams, with a schedule of Mon-Fri 6:00am-2:30pm or until work is completed, plus rotating Saturdays.

Responsibilities include ensuring daily driver paperwork, returns, and will-call support, and coordinating with drivers, material handlers, and call centers. The role emphasizes safety and teamwork.

Qualifications

  • Must be 21 years or older.
  • Valid driver’s license with clean record.
  • 1 year of professional driving experience (cube van, box truck or semi).
  • 1 year in transportation industry.
  • Knowledge of DOT regulations for drivers.
  • Excellent communication and customer service skills.
  • Ability to operate powered industrial trucks and attain forklift certification.
  • Must lift 50 pounds consistently and up to 80 pounds.
  • Commitment to safety and following procedures.
  • Ability to work overtime as needed.

Responsibilities

  • Ensure drivers complete all required daily paperwork (logs, inspections, receipts).
  • Ensure drivers complete customer returns within 3 days of creation.
  • Assist with will-call customers.
  • Review Samsara driving alerts.
  • Track drivers and close routes daily.
  • Train drivers on PIV, tablet, and safety expectations.
  • Complete routing requests before cut-off times.
  • Backup for Dispatch Supervisor and EComm.
  • Assign lines for material handlers.
  • Answer calls professionally and promptly.
  • Communicate with call center, sales, customers, drivers and other locations.
  • Spot-check trucks for cleanliness and compliance; assist drivers during breakdowns.
  • Backup driver, order pulling, operate power equipment as needed.
  • Promote safe working environment.
  • May perform other duties as assigned.

Skills

21+ years old
Valid driver’s license
1 year driving experience
DOT regulations
Customer service
Forklift certification
Communication skills
Lift up to 80 pounds
Safety mindset
Overtime flexibility

Tools

Forklift equipment

Job description

Position Summary

U.S. AutoForce, a division of U.S. Venture, Inc., brings together more than 100 years of experience as an industry leader in the distribution of tires, undercar parts, and lubricants to independent tire retailers, auto repair shops, and automotive dealerships.

Position Summary

U.S. AutoForce, a division of U.S. Venture, Inc., brings together more than 100 years of experience as an industry leader in the distribution of tires, undercar parts, and lubricants to independent tire retailers, auto repair shops, and automotive dealerships. As the Dispatcher you will support the Dispatch Supervisor in achieving all fleet and dispatch office needs. Responsible for sure creating and managing routes, ensuring Drivers complete necessary paperwork, and promote safe driving habits. In this position you will represent U.S. AutoForce when interacting with customers and other internal teams.

Schedule: Monday - Friday 6:00am - 2:30pm or until work is completed, with rotating Saturday's.

Job Responsibilities
  • Ensure drivers complete all required daily paperwork: Driver logs, pre and post-trip inspections, and fuel receipts.
  • Ensure drivers are completing customer returns within 3 days of creation
  • Assist with will-call customers
  • Assist with reviewing Samsara driving alerts
  • Track drivers on Elite and close out all routes and open orders daily
  • Train drivers on PIV, tablet, and safety expectations (may be involved in road tests)
  • Complete all routing requests before scheduled cut-off times
  • Backup for Dispatch Supervisor and EComm
  • Assign lines to be pulled by material handlers for will-call and metro routes
  • Answering phone calls in a professional and timely manner
  • Communicates effectively with call center, sales, customers, drivers and other locations
  • Spot check trucks for cleanliness and compliance, assist drivers when a breakdown occurs
  • Backup driver, order pulling, operate power equipment as needed
  • Promote and maintain a safe working environment for all team members
  • The duties listed in this job description are not exhaustive. Team members may be asked to perform other job-related tasks and follow any job-related instructions given by their supervisor, subject to reasonable accommodations
Our Benefits
  • Highly competitive wages starting at $25/hr!
  • Weekly pay
  • Work boot reimbursement program
  • Healthcare benefits, available your first day on the job
  • 401(k) with Generous Employer Contribution AND Match
  • Paid Vacation, Sick time and Holidays
  • On-the-job training and skill development
  • Tuition Reimbursement
  • Employee Discount Programs
Physical Demands and Work Environment
Physical demands

While performing the duties of this job, the employee must be qualified as to visual, auditory, physical, and mental ability to operate equipment safely with or without reasonable accommodation. The employee must frequently lift products weighing up to approximately 50 pounds, and occasionally up to 80 pounds. Occasionally exert a pushing force up to 40 pounds. Handling of commercial tires (e.g., rolling, destacking, team lifting) conduct team lifts or use mechanical equipment.

Protective equipment required

Steel or composite toe boots, safety vest, safety harness , seatbelt, SRL (self-retracting lifeline). All equipment is provided by U.S. AutoForce except for steel / composite toe boots. All team members must be able to adhere with safety and manufacture guidelines for compliant use of all protective equipment.

Work environment

While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Fumes associated with tires and occasionally car parts and lubricants prevalent.

Qualifications
  • Must be 21 years or older (mandatory company policy)
  • Must possess a valid driver’s license and good driving record in compliance with our driver policy
  • 1 year of professional driving experience (cube van, box truck or semi), and satisfactory completion of company road test by qualified assessor
  • 1 year experience in transportation industry
  • Knowledge of DOT regulations and legal requirements for drivers
  • Excellent communication, customer service, and organization skills
  • Ability to be trained and safely use powered industrial trucks (forklifts) and high reach lifts. Pass a forklift certification test
  • Must possess a valid driver’s license and good driving record in compliance with our driver policy
  • Ability to safely lift 50 pounds consistently and occasionally lift up to 80 pounds
  • Ability to exert a pushing force of up to 40 pounds - working with barrels and industrial/agricultural tires
  • Ability to follow instructions and safe operating procedures
  • Demonstrated ability to provide quality customer service
  • Ability to work overtime as needed
  • Successfully pass a pre-employment drug test (do not test for THC / marijuana)
  • Valid DOT Medical Card or the ability to obtain DOT Medical Card per DOT/FMCSA guidelines and requirements during the hiring process. (Please visit the DOT/FMCSA website for a complete list of requirements)
DIVISION

U.S. AutoForce

U.S. Venture will not offer sponsorship for employment status (including, but not limited to, H-1B, TN, E-3, F1, CPT, OPT, STEM OPT, visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require U.S. Venture’s sponsorship to continue to work legally in the United States. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency except when there is a specific business need.

U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.

U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic.

If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101.

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