DISPATCHER (AVTECH)

Maximus Global Services; Sterling (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in the Airlines and Aviation industry is seeking a Dispatcher to oversee wheelchair operations and ensure efficient service delivery. The role requires effective communication with clients and agents, as well as strong organizational skills. Ideal candidates will thrive in a fast-paced environment and possess proficiency in relevant software. This part-time position offers competitive pay and the opportunity to work in a dynamic team.

Qualifications

• Preferred airport experience, but not required.
• Fluent in English, with professional communication skills.
• Must pass background check and drug test.

Responsibilities

• Oversee and control wheelchair operations, ensuring efficient directing of agents.
• Coordinate wheelchair passenger requests and handle communication via phone and radio.
• Maintain effective communication and relationships with team and clients.

Skills

Communication

Teamwork

Leadership

Organization

Stress Management

Tools

Avtech Dispatch Software

Celayix

MS Office

Job description

Join to apply for the DISPATCHER (AVTECH) role at Maximus Global Services.

Maximus Global Services provided pay range

This range is provided by Maximus Global Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $22.00/hr

Summary/Objective

The Control Center Dispatcher/Scheduler oversees and controls wheelchair operations, ensuring efficient directing of wheelchair agents to flights. This role involves communication between clients and agents, preparing employee schedules, and managing operational tasks.

Responsibilities and Duties

• Proficient in Avtech Dispatch Software and responsible for its administration.
• Coordinate wheelchair passenger requests, handle communication via phone and radio.
• Dispatch attendants timely and monitor requests through Avtech.
• Manage sign-in/out procedures for tablets, coordinate breaks, and ensure proper reporting.
• Coordinate with management to secure wheelchairs and maintain safety standards.
• Maintain effective communication and relationships with team and clients.
• Ensure all services are registered correctly in AvTech and report discrepancies.
• Assist in scheduling using Celayix platform and keep schedules updated.
• Work with the management team to keep flight schedules accurate.
• Maintain a clean and organized workspace.

Qualifications and Skills

• Preferred airport experience, but not required.
• Ability to work in a fast-paced environment and handle stress.
• Quick learner, able to multitask, and proficient in computer skills.
• Fluent in English, with professional communication skills.
• Knowledge of safety requirements and organizational skills.
• Must pass background check and drug test.
• Proficiency in MS Office (Word, Excel, Outlook).

Competencies

• Teamwork, stress management, ethical conduct, communication, customer service, leadership.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industry: Airlines and Aviation