Dispatcher at Acadian Ambulance Service Baton Rouge, LA

Acadian Ambulance Service; Baton Rouge (LA); On-site; USD 35,000 - 60,000; Full time

Job summary

Wishalicious is seeking a trained Emergency Dispatcher to receive and dispatch requests for ground and air ambulance responses. You will handle inbound and outbound calls to appropriate departments, document daily activity, and provide pre-arrival instructions using EMD.

Responsibilities include coordinating first responder notification, assisting resources during emergencies, and training new staff as needed.

Qualifications

• Minimum 1 year of emergency dispatch experience required.
• EMD certification is required.
• National and/or State EMT certification preferred.
• Sign-on bonuses available for those with 2+ years of experience.

Responsibilities

• Assist ground and/or air resources for emergency responses.
• Coordinate first responder notification of fire departments and other agencies as required.
• Receive and keypunch requests for ground and air response.
• Document daily activity.
• Provide pre-arrival instructions using EMD.
• Train new Communication Center employees as requested.

Skills

Emergency dispatch experience

Education

High School Diploma or GED

EMD certification

Job description

JOB SUMMARY

Receive and dispatch emergency requests for ground and air ambulance responses: direct inbound and outbound telephone calls to appropriate departments, internal and external.

EQUIPMENT: Computers, telephones, printers, pagers, and other related equipment items not specifically listed may be added as new items are introduced.

DUTIES AND RESPONSIBILITIES

• Assists ground and/or air resources for emergency responses.
• Coordinates first responder notification of fire departments and other agencies as required.
• Receives and keypunches requests for ground and air response.
• Documents daily activity.
• Provides pre-arrival instructions using EMD.
• Trains new Communication Center employees as requested.
• These duties, responsibilities, requirements, and conditions are not intended to be all-inclusive and may be expanded to include other duties, responsibilities, requirements, and conditions.

QUALIFICATIONS

• High School Diploma or GED.
• Minimum 1 year of emergency dispatch required.
• Sign-on bonuses available for those with 2+ years of experience.
• National and/or State certification as an Emergency Medical Technician or higher, determined by appropriate state requirements, preferred.
• Completion of the EMD certification is required.

INTERPERSONAL REQUIREMENTS

• Maintain social, ethical, and organizational norms.
• Achieve the accomplishment of all task details, no matter how small.
• Maintain strong personal motivation; develop a sense of ownership of your work and results.
• Must have a sense of urgency for all work performed.
• Must maintain professionalism and respect with patients, co-workers, emergency service providers, healthcare workers, and the general public.

TRAINING REQUIREMENTS

• Orientation to job requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.