Dispatcher

Locweld - A Stella-Jones Company; Silver Springs (NV); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical plans

Dental coverage

Vision coverage

Life insurance

AD&D

Long-Term Disability

Employee assistance program

Annual bonus

401(k) with company match

Vacation: 2 weeks

Stock purchase plan

Job summary

Stella-Jones is seeking a Dispatcher to coordinate transportation suppliers and internal/external customers, ensuring low cost, high-quality service and on-time delivery across North America.

You will optimize routes, track movements, resolve issues with drivers and customers, and contribute to safety programs, with opportunities for career growth within a leading infrastructure solutions provider.

Qualifications

• Experience coordinating drivers and carriers
• Knowledge of transportation, trucking and freight operations
• Ability to communicate with customers and drivers to resolve issues

Responsibilities

• Optimize delivery routes before each shift and report improvements.
• Ensure freight accruals align with quoted bid.
• Dispatch drivers and carriers to ensure on-time, cost-effective service.
• Track truck movements to monitor on-time pickup and delivery.
• Communicate and resolve issues with drivers and customers related to service deliveries, claims, and paperwork.
• Develop advantageous sourcing strategies for high-volume freight lanes.
• Participate in the company safety program.
• Perform other related duties as assigned.

Skills

Route optimization

Freight coordination

Customer service

DOT compliance

Problem solving

Job description

Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact.

Principal Responsibilities

Dispatcher responsible for effective communications with transportation suppliers, internal company and external company customers. Manages transportation and delivery of products to ensure low cost, quality service, and on-time delivery by performing the following duties:

• Responsible for optimizing delivery routes for drivers before each shift. Looks for opportunities in efficiencies throughout operation, delivery, yard and reports monthly on feedback and suggestions for improvement.
• Ensure freight accruals align with quoted bid.
• Responsible for dispatching drivers/in-out bound carriers as need to supply on-time, cost effective service and coordinate with customers service, drivers, yard coordinators, and driver supervisor.
• Track truck movements to assure that we have a method of monitoring on-time pick up and on-time delivery.
• Communicate and resolve issues, problems and concerns with drivers and customers as it relates to service deliveries, claims, directions, driver paperwork, DOT, permits and other issues.
• Look for opportunities to use combined company drivers and contracted carriers to minimize freight cost.
• Define high volume one and two-way freight lanes and works to develop advantageous sourcing strategies for each specific freight lane.
• Participates and contributes to company safety program.
• Performs other related duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Employee Benefits

As a Stella-Jones employee, you will have access to excellent benefits and incentives including:

• The security of working for a company designated as an essential workplace
• Comprehensive total benefits package with 3 medical plans to choose from
• Several company-paid benefits including:
• Dental and Vision coverage
• Life insurance and Accidental Death & Dismemberment (AD&D) policies
• Long-Term Disability Coverage
• Access to a robust employee assistance program
• Competitive compensation
• Annual bonus program opportunity
• 401(k) savings plan with generous Company match (150% on the first 4% deferred)
• 2 weeks paid vacation and 9 holidays
• Career advancement opportunities
• Ability to purchase Company stock

Equal Opportunity Employer/Veterans/Disabled