Dispatcher

Steel Dynamics, Inc.; Sherman (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

OmniSource in Sherman, TX dispatches company and third-party trucking and handles customer calls. This role oversees the dispatch schedule for drivers and carriers, coordinates DOT-related activities, and ensures timely paperwork.

You will interact with customers and internal teams to resolve issues and maintain service quality. The position requires experience in transportation or logistics, strong communication skills, and solid computer skills.

Qualifications

• Experience in transportation or logistics.
• Knowledge of traffic regulations concerning DOT.
• Ability to work in a fast-paced, ever changing work environment.
• Excellent written and communication skills/customer service skills.
• Strong attention to detail and organization skills.
• Ability to effectively manage multiple projects to completion, according to schedule.
• Above average computer skills.

Responsibilities

• Manage dispatch schedule for assigned drivers and outside carriers.
• Receive and process incoming calls from customers.
• Communicate with internal and external customers to resolve issues and provide excellent customer service.
• Indirect driver supervision.
• Track driver attendance.
• Interpret work rules for disciplinary issues for the transportation supervisor.
• Set up DOT physicals and other necessary driver appointments.
• Utilize the company system for support functions of position.
• Create sales releases, load planning sheets, driver communication, and equipment reports.
• Meet all scheduled deadlines to ensure timely completion of paperwork.
• All other duties as assigned.

Skills

Transportation experience

DOT regulations knowledge

Fast-paced environment

Customer service skills

Attention to detail

Multi-project management

Computer literacy

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Subsidiary

OmniSource

Overview

Responsible for dispatching company and third-party trucking as well as fielding calls from customers.

Responsibilities

• Manage dispatch schedule for assigned drivers and outside carriers.
• Receive and process incoming calls from customers.
• Communicate with internal and external customers to resolve issues and provide excellent customer service.
• Indirect driver supervision.
• Track driver attendance.
• Interpret work rules for disciplinary issues for the transportation supervisor.
• Set up DOT physicals and other necessary driver appointments.
• Utilize the company system for support functions of position.
• Create sales releases, load planning sheets, driver communication, and equipment reports.
• Meet all scheduled deadlines to ensure timely completion of paperwork.
• All other duties as assigned.

Qualifications

• Experience in transportation or logistics.
• Knowledge of traffic regulations concerning DOT.
• Ability to work in a fast-paced, ever changing work environment.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Excellent written and communication skills/customer service skills.
• Strong attention to detail and organization skills.
• Ability to effectively manage multiple projects to completion, according to schedule.
• Above average computer skills.

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.