Dispatcher

Sysco; San Francisco (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Incentive plan eligibility

Job summary

Sysco is seeking a Dispatcher to handle incoming driver and customer service calls, record delivery times, and monitor status on assigned accounts. You will support the Transportation Department and help ensure timely deliveries.

This role requires strong communication, organizational skills, and a solid understanding of delivery areas. Join Sysco to contribute to a dynamic supply chain team and grow with a global leader in foodservice distribution.

Qualifications

• High School diploma or equivalent is required.
• CDL is required for emergency route relief.
• Minimum 3 years of experience in a transportation/warehouse environment.
• Knowledge of local delivery areas.

Responsibilities

• Gathers and records delivery time information from route drivers.
• Communicates route driver locations to management and customer service.
• Reviews daily delivery logs for accuracy and makes corrections.
• Coordinates with purchasing on product pick-ups and driver assignments.
• Reassigns drivers to routes when another driver is unavailable.
• Makes minor route adjustments as needed.
• Addresses customer issues and directs calls to customer service.
• Makes adjustments that could disrupt delivery windows.

Skills

Communication skills

Organizational skills

Delivery areas knowledge

Education

High School diploma or equivalent

Valid CDL for emergency route relief

Job description

Company:

US1120 FreshPoint San Francisco, Inc.

Sales Territory:

None

Zip Code:

94587

Travel Percentage:

0

Compensation Range:

$16.63 - $24.90

The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.

You may be eligible to participate in the Company's Incentive Plan.

BENEFITS INFORMATION:

For information on Sysco's Benefits, please visit https://SyscoBenefits.com

JOB SUMMARY

The dispatcher is responsible for fielding incoming calls from drivers and customer service; gathering and recording delivery time information and delivery status on selected accounts. Assists with other functions required of the Transportation Department.

RESPONSIBILITIES

• Gathers and records delivery time information from route drivers.
• Communicates with management and customer service on route driver locations as requested, deliveries that will not be made within delivery windows, and truck breakdowns.
• Reviews delivery logs daily for accuracy making corrections as needed.
• Works with purchasing department on all product pick-ups, and assigning drivers to complete pick-ups and return product and paperwork to receiving.
• Reassigns drivers to delivery routes when another driver calls out.
• Makes and communicates minor delivery route adjustments as needed.
• Addresses customer issues and directs calls to customer service as needed.
• Makes adjustments that will cause substantial disruption in a route or meeting delivery time windows.

QUALIFICATIONS

Education

• High School Diploma or equivalent.
• Must maintain valid CDL in the event of emergency route relief

Experience

• 3 years' experience in a transportation/warehouse environment.
• Knowledge of delivery areas

Professional Skills

• Good communication skills, both verbal and written, and professional manner when dealing with customers and customer service.
• Strong organizational skills and ability to multi-task in a stressful, fast-paced environment.

Physical Demands

• Regularly required to talk and hear.
• Ability to sit for extended periods.
• Must be able to use a computer terminal effectively, as well as other office equipment.
• Must be able to perform data entry functions continuously.

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affiant Statement, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunityis available through Sysco Corporation, its subsidiaries and affiliates.