Dispatcher

Performance Foodservice; Portland (ME); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Performance Foodservice in Augusta, Maine is seeking a detail-oriented Router to join our Transportation team. You will create and optimize daily delivery routes, analyze performance metrics, and ensure safe, efficient, and cost-effective operations in a fast-paced environment.

You will collaborate with multiple internal teams and drive improvements in routing accuracy, timeliness, and service quality while maintaining DOT and safety standards.

Qualifications

• Strong attention to detail to catch errors before they become problems.
• Enjoy working with numbers, systems, and data.
• Ability to manage multiple priorities without sacrificing accuracy.
• Strong organizational and planning skills.
• Proactive thinking to anticipate obstacles.
• Clear and professional communication with drivers and teams.
• Take pride in creating efficient, logical solutions.

Responsibilities

• Create and optimize daily delivery routes for drivers and customers.
• Analyze route efficiency, delivery times, mileage, and service requirements.
• Utilize routing software and transportation systems to build and maintain route plans.
• Ensure routes comply with DOT regulations and company safety standards.
• Maintain accurate customer delivery information, time windows, service requirements, and route data.
• Generate route reports, manifests, maps, and driver instructions.
• Review prior-day routing performance and make adjustments to improve efficiency.
• Partner with Transportation, Warehouse, Customer Service, Sales, and Drivers to resolve routing and service challenges.
• Support key performance metrics related to cost, service, productivity, and safety.

Skills

Attention to detail

Numerical accuracy

Multitasking

Organization skills

Proactive thinking

Clear communication

Process improvement

Job description

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary:

Precision Matters. Details Drive Success.

Are you the type of person who notices what others miss?

Do you enjoy solving logistical puzzles, working with data, and creating efficient plans that keep operations running smoothly? If accuracy, organization, and problem-solving are your strengths, we want to talk with you.

We are seeking a Router to join our Transportation team. This position plays a critical role in ensuring our customers receive outstanding service while maintaining safe, efficient, and cost-effective delivery routes. The ideal candidate is highly detail-oriented, comfortable working with technology, and thrives in a fast-paced environment where every decision impacts operations.

What You'll Do

As a Router, you will:

• Create and optimize daily delivery routes for drivers and customers
• Analyze route efficiency, delivery times, mileage, and service requirements
• Utilize routing software and transportation systems to build and maintain route plans
• Ensure routes comply with DOT regulations and company safety standards
• Maintain accurate customer delivery information, time windows, service requirements, and route data
• Generate route reports, manifests, maps, and driver instructions
• Review prior-day routing performance and make adjustments to improve efficiency
• Partner with Transportation, Warehouse, Customer Service, Sales, and Drivers to resolve routing and service challenges
• Support key performance metrics related to cost, service, productivity, and safety
  

What Makes Someone Successful in This Role

• Catch small errors before they become big problems
• Enjoy working with numbers, systems, and data
• Can manage multiple priorities without sacrificing accuracy
• Have strong organizational and planning skills
• Think proactively and anticipate potential obstacles
• Communicate clearly and professionally with both drivers and internal teams
• Take pride in creating efficient, logical solutions

The schedule is Sunday - Thursday, with rotating Fridays.Late morning/early afternoon start through finish for the day, usually 8 or 9 hours.This is an in-office position in Augusta, Maine.

Why You'll Love This Role

This isn't just a data-entry position. It's an opportunity to directly influence customer satisfaction, driver productivity, transportation costs, and operational success every day. Your ability to see patterns, solve problems, and manage details will make a measurable impact on the business.

We Want People Who...

• Double-check their work because accuracy matters.
• Notice inconsistencies and ask questions.
• Love process improvement.
• Enjoy building efficient solutions.
• Take ownership and accountability for results.

If you're energized by organization, logistics, and making complex operations run smoothly, we'd love to hear from you.