Dispatcher

Any Hour Services; Orem (UT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Weekly pay with incentives

Paid time off

Job summary

Any Hour Services in Orem, Utah, is seeking a dispatcher to coordinate and manage service calls for plumbing, HVAC, and electrical services. This full-time position involves scheduling appointments, assigning technicians, and ensuring customer satisfaction.

We offer comprehensive benefits, including health insurance, 401(k) matching, and paid time off. Ideal candidates will have a driver's license and be able to pass background checks. Join our family-owned business and grow with us!

Qualifications

• Pre-employment background check.
• Pre-employment drug screen.
• Valid driver’s license or reliable transportation.

Responsibilities

• Schedule appointments and assign technicians based on location and expertise.
• Ensure timely responses to customer requests.
• Maintain records of service calls and track job progress.

Job description

Job Details: Location: Any Hour Services (Orem) – OREM, UT 84058. Position Type: Full Time. Travel Percentage: None.

Any Hour Services is a residential service company specializing in plumbing, electric, heating, and air conditioning. We have served homes since 1961 and aim to help homeowners be comfortable and thrive. As a family‑owned and operated business, we grow each year and are looking for full‑time members to join our team. We offer year‑round, consistent work and advancement opportunities, valuing individual achievement and development.

Position Overview

A dispatcher plays a vital role in coordinating and managing service calls for various home maintenance and repair departments, such as plumbing, HVAC or electrical services. Responsibilities include scheduling appointments, assigning technicians to jobs based on location and expertise, ensuring timely responses to customer requests, communicating with customers and service personnel, addressing any issues that arise during service visits, maintaining records of service calls, tracking job progress, and optimizing routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction. We are currently hiring for our afternoon and evening shifts between 11:00 AM and 8:00 PM, Monday‑Friday.

Benefits

• Health benefits, including medical, dental, vision, life insurance, and long‑ and short‑term disability insurance.
• 401(k) retirement plan with company match.
• Weekly pay with incentives and bonuses.
• Holiday pay, vacation pay, and paid time off.

Qualifications

• Pre‑employment background check.
• Pre‑employment drug screen.
• Valid driver’s license or reliable transportation.

There is room to grow for the right candidate. We look forward to hearing from you.