Dispatcher

Cheney Brothers, Inc.; Ocala (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Cheney Brothers, Inc. is seeking a dispatcher to coordinate delivery operations in Ocala, FL. You will assign drivers to trucks, communicate with drivers, customers, and vendors, and ensure timely departures and arrivals.

The role requires 6–12 months of dispatch or related experience, with strong communication and organizational skills. This is a full-time on-site position with comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma or GED or equivalent experience.
• 6–12 months dispatch and commercial driver experience or related area.

Responsibilities

• Dispatch drivers and coordinate delivery routes.
• Track driver progress and log trip records.
• Communicate with drivers daily and handle customer requests.
• Calculate miles and determine travel times for cost accuracy.

Skills

Dispatch coordination

Driver communication

Scheduling

Customer service

Education

High School Diploma or GED

Tools

Dispatch software

Two-way radios

Job description

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Job Description

We Deliver the Goods

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary

Responsible for coordinating the overall scheduling and dispatching of delivery operations by communicating with truck drivers through computers, phones or two-way radios. Assign drivers to trucks and make sure that they leave and arrive on schedule. Available at all times to answer any questions from drivers, help them avoid traffic jams and keep them aware of inclement weather ahead. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Position Responsibilities

• Dispatchers keep track of the progress drivers make along their route by using available technology.
• Check drivers in and out of terminals and transfer the trip records into a company's files.
• Communicate with drivers on a daily basis, but must handle any requests and complaints from customers.
• Calculate miles for all trucks.
• Determine travel and route times so that delivery costs can be accurately determined.
• Performs other related duties as assigned.

Required Qualifications

High School Diploma/GED or Equivalent Experience

6-12 months dispatch and commercial driver experience or related area