Dispatcher

APM Terminals; Memphis (TN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Paid Time Off

Flexible Work Schedules

Job summary

Maersk is seeking a Dispatcher in Memphis, TN to schedule drivers, coordinate pickups and deliveries, and serve as the liaison between customers, drivers, and management.

You will plan routes, monitor on-time performance, communicate changes, maintain dispatch records, and support vendor and customer inquiries. A positive attitude, strong time management, and fluency in English are required, with daytime hours and a rotating on-call weekend schedule.

Qualifications

• Time management skills required.
• Knowledge of local traffic laws beneficial.
• Ability to plan efficient routes and make quick routing decisions.
• Strong interpersonal communication and multitasking abilities.
• Proficiency with dispatch software and basic computer skills.
• Fluency in English is essential for communication.

Responsibilities

• Schedule drivers to make deliveries and pickups, coordinating with customers and vendors.
• Communicate freight details, pickup/drop-off times, and special requests to stakeholders.
• Plan predetermined routes for drivers and monitor on-time performance.
• Identify traffic issues and implement corrective actions to meet deadlines.
• Prepare dispatch documents for management and maintain records of routes and times.
• Monitor truck maintenance and address vendor/customer inquiries; perform other duties as needed.

Skills

Time management

Traffic law knowledge

Routing decisions

Interpersonal skills

Multitasking

Computer literacy

English proficiency

Job description

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!If you are seeking to be a part of a family, this is the place for you!We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.We are looking for a dispatcher who will be Directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also work as a liaison between customers, drivers, and management.Schedule: M-F 0800-1630 and rotating on call Weekend Shift every 4th weekEssential Functions:Scheduling drivers to make freight delivery or collect shipments and packagesCommunicating with customers and vendors about freight details, pickup and drop-off times, and special requestsPlanning predetermined routes for driversIdentifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will needMaintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up timesMonitoring truck repairs and maintenance schedulesLogging vendor complaints or concernsAnswering phone calls from vendors, customers, and management and helping them as needed.Other duties as requestedSKILLS/COMPETENCIES:Strong aptitude for time managementExcellent understanding of local and state traffic laws and regulationsAbility to make quick changes in routingStrong interpersonal skillsAbility to prioritize and multitaskDeep understanding of computer software and technologiesAble to read, write and speak EnglishCompany Benefits:MedicalDentalVision401k + Company MatchEmployee Assistance ProgramPaid Time OffFlexible Work Schedules (when possible)And more!Pay Range:$20.00 to $24.00 per hour*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.#INDEEDMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail] .