Dispatcher

Holmes Lumber; Lansing, Northern (MI, KY); Hybrid; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) plan

Paid holidays

Growth opportunities

Military friendly

Job summary

Carter Lumber is seeking a Dispatcher in Lansing, MI to coordinate store deliveries and lead the delivery driver team. You will assign routes, ensure on-time deliveries, and partner with the lumberyard team to build loads safely following DOT rules.

We value practical experience, strong communication, time management, and a hands-on approach. This full-time role offers benefits and growth opportunities within a people-focused company.

Qualifications

• Previous driving and/or dispatching experience.
• Knowledge of DOT regulations.
• Strong communication skills.
• Excellent time management skills.
• Customer service skills to cultivate relationships.
• Ability to multitask while remaining organized.

Responsibilities

• Coordinate store deliveries with other stores and customers.
• Assign routes and ensure on-time deliveries.
• Collaborate with lumberyard team to build loads safely.
• Communicate delivery schedule changes.
• Ensure delivery equipment is safe and maintained per regulations.
• Utilize delivery dispatch management system to improve efficiency.

Skills

Dispatching experience

DOT regulations

Communication

Time management

Customer service

Multitasking

Active outdoors

Tools

Microsoft Office

Job description

If you are a people-driven person known for your type A characteristics, this is a great opportunity for you! As a Dispatcher, you will coordinate all aspects of the store deliveries and be responsible for the team of delivery drivers and the fleet of vehicles. The ability to embrace and promote team goals and policies in a motivating manner is pertinent!

Our Story

Carter Lumber was founded in 1932 by W.E. Carter. For 90 years, we have strengthened our company by staying true to our values, which include honesty, hard work, and putting people first. What started as a single lumberyard in Akron, Ohio, is represented today by seven brands servicing professional builders and homeowners across thirteen states with more than 160 locations. Despite our growth, we are still a family-owned company. Our core values and our people-first culture remain the same.

Description:

As a Dispatcher, you will coordinate deliveries with other stores as well as customers. This includes giving drivers their assignments and ensuring that all deliveries are made on time. This also includes working closely with the lumberyard team to ensure loads are built correctly. Any changes in the delivery schedule will be communicated by you. Ensuring delivery equipment is safe and maintained according to DOT regulations and ensuring drivers’ logs are completed and maintained according to DOT regulations will be part of your role. To improve delivery efficiency, you will utilize our delivery dispatch management system.

Requirements:

• Previous driving and/or dispatching experience
• Knowledge of DOT regulations
• Strong communication skills
• Excellent time management skills
• Proficient knowledge in Microsoft Office, including Word, Excel and Outlook
• Customer service skills to cultivate relationships
• Ability to multitask while remaining organized
• This is not a desk job, so must enjoy being active

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!