Dispatcher

PureStar; Kahului (HI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, Drug, Vision and Dental

Group Life Insurance

Health and Dependent Care Flexible SSP

Paid Time Off

401(k) with Company Match

Tuition Reimbursement Program

Career advancement opportunities

Incentive programs

Job summary

Maui Linen Supply in Kahului, HI is seeking a dependable Production Dispatcher to coordinate the daily flow of linen through our commercial laundry operations. You will work closely with Production Leads, Supervisors, Transportation, and other teams to identify customer requirements, set priorities, monitor movement, and ensure orders are prepared for delivery.

The role requires clear communication across departments, meticulous record-keeping, and the ability to adapt priorities as operations

Qualifications

• Clear and professional communication with team members and departments.
• Ability to organize and prioritize multiple tasks in a fast-paced environment.
• Basic computer and data-entry skills.
• Maintain accurate records and pay close attention to details.
• Identify problems and communicate concerns promptly to management.

Responsibilities

• Coordinate and monitor daily linen flow through production based on customer requirements and schedules.
• Communicate production priorities to leads, supervisors, and other team members.
• Track linen and customer orders as they move through sorting, washing, finishing, packing, and staging.
• Coordinate with Transportation regarding delivery priorities and special requests.
• Review paperwork and records for completeness and accuracy.
• Report delays, shortages, or quality concerns to management promptly.
• Maintain organized, safe work area and follow safety policies.

Skills

Communication

Organization

Data entry

Record keeping

Problem solving

Team player

Education

High school diploma or equivalent

Job description

We are looking for Team Members who will be part of our growing Ohana! Maui Linen Supply is seeking a dependable and organized Production Dispatcher to support our production operations in Kahului. This position plays an important role in coordinating the movement of linen throughout the production process, communicating production priorities, tracking customer orders, and helping ensure linen is processed accurately and on time.

Benefits

• Medical, Drug, Vision and Dental coverage for employees
• Group Life Insurance
• Health and Dependent Care Flexible Spending Accounts
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement Program
• Career advancement opportunities within the company
• Various incentive programs

Position Summary

The Production Dispatcher helps coordinate the daily flow of linen through our commercial laundry operation. The position works closely with Production Supervisors, Managers, Transportation, and other team members to identify customer requirements, communicate production priorities, monitor linen movement, and help ensure completed orders are ready for delivery.

The Production Dispatcher must be able to work in a fast-paced industrial environment, communicate effectively with different departments, maintain accurate records, and adjust priorities based on operational and customer needs.

Essential Duties And Responsibilities

• Coordinate and monitor the daily flow of linen through the production process based on customer requirements, delivery schedules, and operational priorities.
• Communicate production priorities and special customer requirements to Production Leads, Supervisors, and other appropriate team members.
• Monitor the status of customer linen and help ensure orders are processed and completed according to established schedules.
• Coordinate with the Transportation Department regarding linen requirements, delivery priorities, shortages, special requests, and other customer needs.
• Track linen and customer orders as they move through sorting, washing, finishing, packing, and staging.
• Verify that completed linen is properly identified, organized, and staged for the correct customer or delivery route.
• Review production paperwork, customer requirements, checklists, reports, and other records for completeness and accuracy.
• Identify and communicate shortages, delays, quality concerns, or other issues that may affect the timely completion of customer orders.
• Assist Production Supervisors and Leads in adjusting production priorities when customer requirements, equipment availability, staffing, or operational conditions change.
• Maintain clear and timely communication between Production, Transportation, and other departments.
• Assist with preparing, updating, and maintaining production and dispatch records.
• Help ensure linen carts, bins, and completed orders are properly labeled and directed to the appropriate staging or loading areas.
• Monitor the production floor and follow up on priority items to help ensure production requirements are completed.
• Immediately report significant production delays, equipment issues, linen shortages, quality concerns, or other operational problems to the Production Supervisor or Manager.
• Maintain an organized, safe, and clean work area.
• Follow all company safety, quality, attendance, and operational policies and procedures.
• Perform other duties as assigned by the Production Lead, Supervisor, or Manager to meet operational and customer needs.

Qualifications And Minimum Requirements

• High school diploma or equivalent preferred.
• Previous experience in production, dispatching, logistics, warehousing, commercial laundry, hospitality, or a similar environment is preferred but not required.
• Ability to communicate clearly and professionally with team members, supervisors, and other departments.
• Ability to organize and prioritize multiple assignments in a fast-paced environment.
• Ability to follow written and verbal instructions.
• Basic computer and data-entry skills preferred.
• Ability to maintain accurate records and pay close attention to details.
• Ability to identify problems and promptly communicate concerns to management.
• Must be dependable and able to work effectively as part of a team.
• Must be able to adapt to changing production and customer priorities.

Training, Tools & Equipment

• On-the-job training will be provided.
• The Company will provide employees, without charge or deposit, with the tools, supplies, and equipment required to perform their assigned duties.

Job Location

Single Worksite Located At

Maui Linen Supply

221 South Wakea Avenue #201

Kahului, HI 96732

Wage Information

• Competitive hourly wage based on experience, skills, and qualifications.
• Overtime is paid at 1.5 times the employee's regular rate of pay, when applicable.
• Our Company's pay period starts on Sunday and ends on Saturday. A single workweek will be used to compute wages due.
• Payroll is processed weekly, with employees generally paid on the Thursday following the end of the pay period.
• Rate increases and/or bonuses may be offered at the Company's discretion based on individual factors such as performance, skill, experience, and tenure.
• The Company will make deductions from an employee's paycheck as required by law.
• Employees may elect to participate in available benefit plans, including medical, drug, vision, dental, FSA, and other voluntary insurance plans, for which an employee share of premiums may be deducted from payroll.
• Voluntary deductions will be appropriately authorized.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The working environment is typical of an industrial commercial laundry facility and may include noise, heat, vibration, moving mechanical equipment, fumes, airborne particles, wet areas, and frequent movement of linen carts and other equipment. The position may require periods of standing, walking throughout the production facility, and working around operating production equipment. Personal Protective Equipment may be required for certain areas or tasks.

Safety

• Participate fully in company health and safety programs and comply with applicable company safety policies and procedures.
• Follow lawful employer safety and health rules.
• Wear and/or use required Personal Protective Equipment as instructed.
• Remain aware of moving carts, equipment, machinery, and pedestrian traffic throughout the facility.
• Report hazardous conditions promptly to management.
• Report any job-related injury or illness to management and seek appropriate treatment promptly.
• Maintain a clean and orderly work area.

Let’s Create a Positive Experience, TOGETHER! As a service-driven organization, our commitment to excellence extends beyond providing outstanding service to our hospitality and commercial partners. From community outreach and diversity and inclusion initiatives to investments supporting conservation and sustainability, our commitment to our community and environmental stewardship is an important part of who we are. If working for a company that values teamwork, diversity, environmental responsibility, excellent service, and making a positive impact every day aligns with your career goals, we’d love to have you on our TEAM!