Dispatcher

DO & CO AG; Hempfield Township (Westmoreland County); On-site; USD 81,292,000 - 86,789,000; Full time

Benefits offered by this job

Daily complimentary meals

401K and medical benefits

Job summary

DO & CO AG in New York is seeking a Dispatcher to lead a large team of drivers and support staff, ensuring on-time flight dispatch and strict compliance with aviation and safety standards. Responsibilities include coordinating schedules, relaying critical information from airline clients, and maintaining transportation records.

Applicants should be comfortable working long hours, shifts including nights and weekends, and must complete airport security clearance.

Qualifications

• Minimum of 1 year in a similar fast-paced role.
• Excellent planning and coordination skills.
• Team leader qualities and outstanding communication skills.
• Dedication and attention to detail concerning customer service.

Responsibilities

• Supervise, motivate, and support a large team of drivers and driver helpers, including managing schedules and documentation.
• Ensure compliance with all applicable rules and regulations.
• Receive and relay important incoming calls and information from airline clients and the airport to the respective departments.
• Adhere to all food safety and hygiene regulations as outlined in the Food Safety Management System Handbook.
• Report any food safety concerns to the manager and the hygiene and food safety team.
• Ensure all vehicles are in proper working condition, including compliance, fueling, and maintenance.
• Process and manage meal ordering information, ensuring accurate and timely distribution to all relevant departments.
• Maintain a safe workplace, providing general information to the public and relevant parties regarding department policies, procedures, and applicable federal, state, and local laws.
• Create, review, and maintain reports as needed.
• Update and manage transportation databases.
• Perform additional duties and responsibilities as assigned by management while upholding DO & CO standards.

Skills

Planning & coordination

Team leadership

Communication skills

Detail-oriented

Tools

Microsoft Word

Excel

Outlook

Job description

We have an incredible opportunity for a dynamic Dispatcher to join our growing New York Team!

About DO & CO

We have a passion for hospitality culinary delights on every elevated floor and in the sky. With our three business segments, Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Responsibilities

• Supervise, motivate, and support a large team of drivers and driver helpers, including managing schedules and documentation.
• Ensure compliance with all applicable rules and regulations.
• Receive and relay important incoming calls and information from airline clients and the airport to the respective departments.
• Adhere to all food safety and hygiene regulations as outlined in the Food Safety Management System Handbook.
• Report any food safety concerns to the manager and the hygiene and food safety team.
• Ensure all vehicles are in proper working condition, including compliance, fueling, and maintenance.
• Process and manage meal ordering information, ensuring accurate and timely distribution to all relevant departments.
• Maintain a safe workplace, providing general information to the public and relevant parties regarding department policies, procedures, and applicable federal, state, and local laws.
• Create, review, and maintain reports as needed.
• Update and manage transportation databases.
• Perform additional duties and responsibilities as assigned by management while upholding DO & CO standards.

Qualifications

• Minimum of 1 year of work experience in a similar fast-paced role.
• Works well independently as well as in a team environment.
• Excellent planning and coordination skills.
• Team leader qualities and outstanding communication skills.
• Dedication and attention to detail concerning customer service.
• Solution seeker and effective decision maker.
• Hands-on to make sure all flights are successfully dispatched on time.
• The ability to manage quickly to overcome any deficiencies in the transportation department.
• Proficient computer skills (Particularly Microsoft Word, Excel, Outlook, etc.)
• All airport-related positions require applicants to successfully complete the mandatory airport security clearance process for their assigned location. This includes meeting all TSA and U.S. Customs requirements, as outlined in 49 CFR 1542.209, and obtaining the appropriate airport-issued identification badge (e.g., SIDA, AOA, or equivalent), in accordance with local airport authority regulations.
• Ability to work long hours on foot and in environments with varying temperatures.
• Flexibility to work different shifts (including nights, weekends, and holidays) based on business needs.

What We Offer

• Pay rate: $28.37 hourly.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• FT employees are eligible for 401K and medical benefits: medical, dental, and vision.
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
• Career development opportunities, both nationally and internationally.

Diversity & Inclusion Statement

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.

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