Dispatcher -

Fresh Express; Harrisburg (Dauphin County); On-site; USD 45,000 - 60,000; Full time

Job summary

Fresh Express in Harrisburg, PA is seeking a Dispatcher to allocate and ship orders daily. The role requires multitasking in a fast-paced environment and collaboration with supervision, transportation, production, and customer service to manage changes and updates. A modified shift may be required.

Qualifications include basic computer skills, bilingual English/Spanish a plus, and the ability to work 6 days with overtime. Experience with AS400, PRMS, and Microsoft Office is beneficial.

Qualifications

• Basic computer skills and ability to multitask in a fast-paced environment.
• Team-oriented with strong interpersonal and communication skills.
• Ability to work 6 consecutive days, including nights, weekends, and overtime.
• Capable of working in a cold and wet environment.
• English/Spanish bilingual abilities are a plus.

Responsibilities

• Allocate and ship confirmed orders daily and coordinate with supervision, transportation, production and customer service.
• Prepare temperature records and sheets for loads and issue Bill of Lading.
• Maintain inventory accuracy and process required transactions.
• Manage yard activity and assist with documentation for outbound loads.
• Handle driver communications regarding retentions and transport issues.

Skills

Basic computer skills

Multitasking

Teamwork

Overtime availability

Cold environment

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

AS400

Microsoft Office

PRMS

Job description

Fresh Express: Dispatcher (748-NA44-Harrisburg)

Summary

The primary function of the Dispatcher position is to allocate, and ship confirmed orders daily. Continuous communication with supervision, transportation, production and customer service to ensure changes, updates and product wait are captured. The candidate must be able to work a modified shift schedule when and where necessary, possess the ability to multitask and perform assigned tasks in a fast paced, time sensitive work environment.

Job Function Statements – Essential Functions

• Manage eight-and-nine-day product which includes transferring product in the system.
• Prepare temperature recorders and sheets for all loads.
• Allocate and pick print orders.
• Prepare document folders for each load.
• Prepare shipping query and transportation schedule for supervisors and yard jockey.
• Complete daily sign out sheets.
• Process any damaged and shelf life cases for inventory accuracy purposes.
• Make necessary inventory transactions to ensure physical inventory matches system inventory.
• Verifies all orders have been completed by looking at truck check-in option in PRMS.
• Receive and address phone calls from drivers on retentions and or transportation issues.
• Transact ship confirmation of daily orders.
• Manifest orders as required.
• Prepare product wait for production and shipping departments.
• Issue Bill of Lading to drivers, verifying refer temperature, fuel level, seal number, and trailer number at departure.
• Ensure proper documentation is completed for all outbound loads.
• Monitor assignment queue for product allocation, assign tasks in assignment queue for picking and loading.
• Monitor Yard Management System for trailer availability, make necessary transactions in YMS as needed.
• Follow proper sealing procedures in accordance with Transportation Manual.
• Work in a cold environment as necessary.
• Other duties as assigned.

Job Safety Requirements

• Must use appropriate lift/carry procedures.
• Must use appropriate push pull material procedures.
• Must be able to use or learn to use the equipment and tools used to perform the job.
• Must be able to perform all job functions safely.
• Must meet the company performance standards for the job.
• Must participate in company orientation and training.
• Must be able to follow instructions.
• Must be able to work the scheduled/assigned times and required overtime for the position.
• Employee will wear appropriate body protection in accordance with company requirements.
• Employee will be aware of their surroundings.

Required Qualifications/Skills

• Basic computer skills required.
• Highly motivated person who can multi-task in a fast‑paced, constant‑changing environment.
• Team-oriented with good interpersonal and communication skills.
• Ability to work 6 consecutive days, nights, weekends and overtime as necessary.
• Capable of working in a cold (32 to 36 degrees F) and wet environment.

Other Desired Qualifications/Skills

• Bilingual English/Spanish
• AS400, Microsoft Office, and inventory experience a plus
• PRMS experience

Experience

1 to 2 years office experience

Education/Training

High School Diploma or GED, some college preferred but not required.

Food Safety Role & Responsibility

As an individual, the incumbent must understand the Food Safety Statement, complete the required training, perform work assignments in accordance with training and display an acceptable level of competency with all Quality Assurance/Safety/Security policies and training requirements. Areas of food safety training will include, but are not limited to, GMP, HACCP, facility security, visitor policy and mandatory safety training. Some additional items will include: VOICE.

The individual must also request additional and/or refresher training if he or she feels that it is needed to effectively perform requirements in specific areas of responsibility.