Dispatcher

Martin County Sheriff's Office; Florida; On-site; USD 79,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Long term disability insurance

Job summary

Martin County Sheriff's Office is seeking a Dispatcher I with 1 year of 911 dispatch experience or PST Certification. The role requires training completion, state certification, and non-probationary status. Shifts are eight hours and include weekends and holidays.

The office is an Equal Opportunity Employer and offers comprehensive health and retirement benefits. Starting salaries are based on overtime and holiday pay, with Step 2 at $79,460.43 and Step 3 at $83,433.45 for qualified candidates.

Qualifications

• Requires 1 year of experience as a 911 Dispatcher or PST Certification.
• Must complete training and pass the State certification.
• Ability to work eight-hour shifts, including weekends and holidays.

Responsibilities

• Use of a computer aided dispatch system.
• Receiving emergency calls and determining the nature and location of the emergency.
• Dispatching police or other emergency units as necessary and per procedures.
• Entering, updating and retrieving information from computer systems.
• Maintaining radio/telephone communications logs.
• Briefing others on need-to-know information to assist duties.
• Conducting periodic status reports and checks on environment and conditions that may affect operations.

Skills

911 Dispatcher experience

PST Certification

Job description

Please note* Starting salary is estimated based on overtime and holiday pay. This position requires 1 year of experience as a 911 Dispatcher or the PST Certification.

Description

Please note* Starting salary is estimated based on overtime and holiday pay. This position requires 1 year of experience as a 911 Dispatcher or the PST Certification.

Candidates with 1 - 4 years of experience qualify for Step 2 - $79,460.43

Candidate with 5+ years of experience qualify for Step 3 -$83,433.45

The position of Dispatcher I is a very responsible position requiring analytical ability, common sense and intelligence. It involves collecting, organizing, retrieving and interpreting sensitive information, typing, computer operation and maintenance of various records and files. The Dispatcher I shall answer directly to the Communications Shift Supervisor. Must have the ability to complete training in all three positions (E911 Call Taker, Main Radio Operator and Teletype Operator). Must also complete all training, pass the State certification, and receive non-probationary status. This position works eight-hour shifts, including weekends and holidays, with varying shifts. The Dispatcher I reports directly to the on-duty Dispatch Shift Supervisor.

The Martin County Sheriff's Office is an Equal Opportunity Employer.

Examples of Duties

• Use of a computer aided dispatch system
• Receiving emergency calls from the public requesting police, fire, medical or other emergency services
• Determining the nature and location of the emergency
• Determining priorities and dispatching police or other emergency units as necessary and in accordance with established procedures
• Receiving and processing 911 emergency calls
• Maintaining contact with all units on assignment
• Maintaining status and locations of police units
• Entering, updating and retrieving information from a variety of computer systems
• Receiving requests for information regarding vehicle registrations, driving records and warrants, providing pertinent data applicable to each request
• Monitoring several complex public safety radio frequencies
• Operating a variety of communications equipment including radio consoles, telephones and computer systems
• Subordinate duties involve:
• Maintaining radio telephone communications logs
• Periodic monitoring of facility security
• Briefing others concerning need-to-know information to assist them in performing their duties
• Conducting periodic status reports and checks on environment and climatic conditions that may affect the community or operations of the agency

Typical Qualifications

Certificates, Licenses, Registrations:

• FCIC/NCIC CJIS Certification
• CJIS Security Awareness Training
• 911 Public Safety Telecommunicators Certification

Physical Demands

Tasks are performed inside and typically do not require heavy lifting, pushing, pulling, or carrying heavy loads. Mental alertness is very important because of the need to make fine discriminations and decisions concerning the most appropriate response to a request for emergency service.

Work Environment

Work conditions and work load varies by shift. Typically, afternoon and day shift work during the weekends are busiest and are the most demanding on the incumbent.

Removal

Removal can be with or without fault of the jobholder or the agency. Economic conditions that cause reductions in work force, the member's inability to attend regularly to work, chronic illness, and a failure to perform competently on any of the critical tasks of the position or a consistent failure to perform competently on regular tasks are among the major reasons for job removal without fault. Failure to support the agency's mission, uphold the oath of office, behave in a manner that supports the Sheriff's Office Code of Conduct, continually comply with preconditions for original employment, or to display due regard for the civil liberties of any persons will lead to removal with or without fault. In addition, accruing atypical amounts of dysfunctional work time or requiring atypical amounts of supervisory counseling or remedial training will lead to removal with or without fault. (Pursuant to section IX of the rules and regulations)The Florida Retirement System (FRS)

Employee must complete 8 years to become vested. In addition to the FRS Pension Plan, we also have an FRS Investment Plan, in which an employee must complete 1 year to become vested. Employees are required to pay 3% into their FRS retirement regardless of which plan they choose.

HEALTH INSURANCE

• Florida Blue – Self Insured Plan
• MCSO Contributes 75% of the total premium, with the employee contributing 25%. Benefit eligible employees currently have the option to choose between two different medical plans offered through Florida Blue, for them and their dependents.

DENTAL INSURANCE

• Delta Dental
• MCSO Contributes 75% of the total premium, with the employee contributing 25%. Benefit eligible employees currently have the option to choose between two different dental plans offered through Delta Dental, for them and their dependents.

VISION INSURANCE

• Humana Vision Care
• The employee contributes 100% of the total premium.

LIFE INSURANCE

• Standard Life Insurance Company, Inc. and CIGNA

LONG TERM DISABILITY INSURANCE

• Standard Life Insurance Company, Inc.
• MCSO contributes 100% of the premium for this benefit.

  01

  Any Driver's License suspension in the last three (3) years. (Suspension for financial responsibility will not be an automatic disqualifier)

  • Yes
  • No

  02

  Any conviction of, or pled to "Driving under the Influence," as defined in F.S.S. 316.193 in the last three (3) years. (Sworn and Civilian)

  • Yes
  • No

  03

  Any illegal drug use including marijuana within the last year

  • Yes
  • No

  04

  Any controlled substance (cocaine, crack, heroin, etc.) use within the last five years

  • Yes
  • No

  05

  Any hallucinogenic (LSD, PSP, Mushrooms, Ecstasy, etc.) use within the last five years.

  • Yes
  • No

  06

  Any HGH / Steroid usage within the last year.

  • Yes
  • No

  07

  Any sales and/or deliveries of any illegal substance in adult life.

  • Yes
  • No

  08

  Any discharge from any of the Armed Forces of the United States that is dishonorable, bad conduct, and other than honorable. (Uncharacterized will be reviewed on a case by case basis)

  • Yes
  • No

  09

  Pled guilty or nolo contendre to a felony.

  • Yes
  • No

  10

  Pled guilty or nolo contendre to a felony or a misdemeanor that involves false statements, whether or not adjudication was withheld or sentence suspended.

  • Yes
  • No

  11

  This position requires a minimum typing speed of at least 35 words per minute. I am able to type at least 35 words per minute.

  • Yes
  • No

  12

  PLEASE READ CAREFULLY: I understand and agree to the below work schedule. Dispatch personnel follow a set 12-hour schedule, working the same 4 days every week with the same 3 days off every week. There is built-in 2 hours overtime every week. Work Schedule: Day A shift: 7:00 a.m. - 7:00 p.m. Sunday through Tuesday with a 6-hour day on Wednesday 7:00 a.m. – 1:00 p.m. with Thursday, Friday, and Saturday off. Day C Shift: 6-hour day Wednesday 1:00 p.m. – 7:00 p.m. followed by 7:00 a.m. – 7:00 p.m. Thursday through Saturday with Sunday, Monday, and Tuesday off. Night B shift: 7:00 p.m. - 7:00 a.m. Sunday through Tuesday with a 6-hour day on Wednesday 7:00 p.m. – 1:00 a.m. with Thursday, Friday, and Saturday off. Night D Shift: 6-hour day Wednesday (Wednesday night into Thursday morning) 1:00 a.m. – 7:00 a.m. followed by 7:00 p.m. – 7:00 a.m. Thursday through Saturday with Sunday, Monday, and Tuesday off. There are no rotations between days, evenings, and nights, unless it's necessary for training purposes. Schedules are subject to change, with proper notice, subject to staffing requirements and needs. Dispatchers must be available to work all shifts, weekends, and holidays. All 911 Dispatch personnel are considered "essential personnel" and are subject to recall and/or mandatory overtime.

  • Yes
  • No

  13

  I have at least 1 year of experience as a 911 Dispatcher, or I have the Florida PST Certification.

  • Yes
  • No

  14

  Are you requesting Veterans' Preference?

  • Yes
  • No
  • Required Question