Dispatcher

City of Fenton; Fenton (MI); Presencial; USD 34.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Twelve paid holidays annually

Eight hours sick time per month

Excellent medical, dental, vision and?

Descripción de la vacante

The City of Fenton is seeking a Dispatcher to answer and dispatch emergency and non-emergency calls for police, fire, ambulance, and utilities after hours. The role requires multitasking, clear communication, and proficiency with LEIN and CLEMIS systems.

Responsibilities include maintaining dispatch records, issuing permits, relaying information to units, and ensuring alarms are monitored. Training in MI systems is required within 12 months.

Formación

• Must be at least 18 years of age and have a High School Diploma or GED.
• Ability to pass background investigation, medical examination, and drug tests.
• Ability to multitask, speak clearly, and provide detailed instructions under stressful circumstances.
• Must be comfortable with technology and learning several operating systems.
• Ability to type 50 words per minute.
• Must be able to work shift work, including nights, weekends, and holidays.
• Must successfully complete State of Michigan training within twelve months of hire, incl. 40-hour advanced dispatch, EMD and LEIN training.

Responsabilidades

• Receive and dispatch incoming police, fire, ambulance, and all other calls.
• Dispatch DPW and Water Department when City offices are closed for incidents that arise.
• Input and cancellation of data into the LEIN system.
• Computer entries, keeping information in the computer system updated.
• Type reports, complaints, court paperwork, warrant letters, prosecution reports, juvenile petitions, and other.
• Issue gun purchase permits and register firearms.
• Maintain and file records in dispatch.
• Transmit messages to other police units/agencies.
• Monitor alarms and dispatch proper assistance.
• Answer or route public inquiries for information.
• Enter tickets and maintain the CLEMIS System.
• Other duties as assigned.

Conocimientos

Multitasking

Clear communication

Typing 50 wpm

Shift work

Educación

High School Diploma or GED

Herramientas

LEIN system

CLEMIS System

Descripción del empleo

Revised 6/22/2026

CITY OF FENTON

JOB DESCRIPTION AND POSTING

DISPATCHER

Supervised By: Police Chief, Lieutenant, and Sergeant. Supervises: No Supervisory Duties.

General Summary: A Dispatcher is responsible for responding to emergency and non-emergency calls for lawenforcement, fire, and emergency medical services, as well as after-hours requests for utilities.

Essential Job Functions

• Receive and dispatch incoming police, fire, ambulance, and all other calls.
• Dispatch DPW and Water Department when City offices are closed for incidents that
• Input and cancellation of data into the LEIN system.
• Computer entries, keeping information in the computer system updated.
• Type reports, complaints, court paperwork, warrant letters, prosecution reports, juvenile
• petitions, and other.
• Issue gun purchase permits and register firearms.
• Maintain and file records in dispatch.
• Transmit messages to other police units/agencies.
• Monitor alarms and dispatch proper assistance.
• Answer or route public inquiries for information.
• Enter tickets and maintain the CLEMIS System.
• Other duties as assigned.

Required Knowledge, Skills, Abilities, and Minimum Qualifications

• Must be at least 18 years of age and possess a High School Diploma or GED.
• Ability to pass background investigation, medical examination, and drug tests.
• Ability to multitask, speak clearly, and provide detailed instructions under stressful circumstances.
• Must be comfortable with technology and learning several operating systems.
• Ability to type 50 words per minute.
• Must be able to work shift work, including nights, weekends, and holidays.
• Must be able to successfully complete training required by the State of Michigan within twelve (12) months of hire, including but not limited to: 40-hour advanced dispatch, EMDand LEIN training.

Additional Skills

• Excellent verbal and written communication skills are essential for interacting with callers and officers, as well as relaying critical information accurately and efficiently.
• Ability to handle multiple tasks simultaneously, such as answering calls, talking on the radio, and using computer systems.
• Ability to make quick and sound decisions under pressure based on available information.
• Ability to remain calm, competent, and professional in stressful or chaotic situations.
• Must be able to quickly and accurately compare information from different sources.

Physical Demands and Work Environment

Police Dispatchers work in stressful indoor environments, often at consoles with multiplemonitors, handling a high volume of calls and radio traffic during long shifts, including nights,weekends, and holidays.

Working Conditions

The environment of a police dispatch center is an indoor office setting that is typically loud andhas many potential distractions. Work is performed in a shared space with a few feet ofseparation from colleagues.

Salary and Benefits

• Pay Range is $24.59-$28.02
• Twelve (12) Paid Holidays annually
• Eight (8) hours sick time earned per month
• Excellent medical, dental, vision and retirement benefits