Dispatcher

Energy Innovation Corp; City of Syracuse (NY); On-site; USD 39,000 - 59,000; Full time

Benefits offered by this job

Flexible hours

Wellness perks

Career development support

Job summary

Performance Consulting Group in Syracuse, NY is hiring a Dispatcher to join a fast-moving team focused on active listening and delivering reliable service to customers. The role emphasizes clear communication, issue resolution, and documented outcomes as part of daily operations.

Compensation ranges from $39,000 to $59,000 annually, with flexible hours, wellness perks, and meaningful career development support.

Qualifications

• Collaborates effectively with teammates and stakeholders.
• Demonstrates accountability and ownership of outcomes.
• Facilitates discussions and decision-making.
• Clearly communicates with diverse teams and levels of leadership.
• Confidently presents to junior leadership when needed.

Responsibilities

• Juggle mission-critical priorities without dropping important tasks.
• Defend Active Listening fundamentals when speed pressures arise.
• Apply general instincts to problems not covered in the playbook.
• Maintain clear documentation of work performed and outcomes delivered.
• Keep Active Listening skills sharp as market conditions change in NY.
• Resolve customer concerns with patience and focus on outcomes.

Skills

Collaboration

Accountability

Facilitation

Interpersonal skills

Leadership presentation

Job description

$39,000 - $59,000, a Dispatcher title, and a Syracuse, NY team that ships, that's the offer; Customer Service is the price of entry at Performance Consulting Group. For someone 1 years deep in Active Listening, this Syracuse job means $39,000 - $59,000, a contract cadence, and genuine influence.

Key Responsibilities

• Juggle mission-soaked priorities without dropping the ones that matter
• Defend the Active Listening fundamentals when speed tempts everyone to skip them
• Bring 1 of general instinct to problems the playbook misses
• Maintain clear documentation of work performed and outcomes delivered
• Keep your Active Listening edge sharp as the NY market shifts
• Resolve customer concerns with patience and a focus on outcomes

What You'll Bring

• A collaborator who makes the junior review feel less like an exam
• Equal parts Accountability depth and Facilitation curiosity
• The composure to deliver bad news early and clearly
• Customer-focused outlook with strong interpersonal skills
• Demonstrated comfort presenting to junior leadership

The slow-to-anger people at Performance Consulting Group have spent years proving that world-class Active Listening can absolutely come out of Syracuse. We move fast on Initiative but slow down whenever someone says they feel rushed past good judgment.

We reward forever-learning contributors with $39,000 - $59,000, flexible hours, wellness perks, and meaningful career development support.

This Dispatcher posting is fresh, active, and open for business right now.