Dispatcher

Bosco Crane Company Inc; Canton (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

Bosco Crane Company Inc in Canton, MA is seeking a full-time Dispatcher to coordinate daily crane, rigging, and trucking schedules on-site. You will assign equipment and drivers to jobs based on customer needs, availability, and safety requirements, and communicate changes throughout the day to customers, field crews, and drivers.

This hands-on role requires strong organization, clear communication, and timely problem solving, with a focus on safe operations and efficient resource utilization

Qualifications

• High school diploma or equivalent; additional logistics training is a plus.
• Strong organizational and scheduling abilities to manage multiple jobs and timelines.
• Excellent verbal and written communication with customers, drivers, and internal teams.
• Comfort with dispatch and office software, data entry, and keeping accurate records.
• Ability to work on-site in a fast-paced environment and coordinate with operations staff.

Responsibilities

• Coordinate daily crane, rigging, and trucking schedules and assign equipment and drivers to jobs.
• Communicate with customers, field personnel, and drivers to confirm details and changes.
• Enter and update job information; maintain accurate dispatch records and monitor timelines.
• Support compliance with safety standards and company policies while prioritizing jobs.

Skills

Organizational skills

Scheduling abilities

Verbal communication

Written communication

Data entry

On-site collaboration

Attention to detail

Team coordination

Education

High school diploma or equivalent

Tools

Dispatch software

Office software

Job description

Company Description

Bosco Crane Company Inc is a crane rental, rigging, and trucking company based in Canton, Massachusetts. The company supports construction and industrial projects by providing reliable lifting and transportation services. Team members work closely with customers, field crews, and drivers to ensure safe and efficient operations. Applicants can expect a hands-on environment where clear communication and strong coordination are valued. The company offers opportunities to contribute directly to successful project delivery across the region.

Role Description

The Dispatcher is a full-time, on-site role located in Canton, MA. This role coordinates daily crane, rigging, and trucking schedules, assigning equipment and drivers to jobs based on customer needs, availability, and safety requirements. The Dispatcher communicates with customers, field personnel, and drivers throughout the day to confirm job details, address changes, and resolve scheduling challenges in real time. Responsibilities include entering and updating job information, maintaining accurate records of dispatch activities, monitoring routes and timelines, and supporting compliance with company policies and safety standards. The role also involves working with operations and management to prioritize jobs, optimize resource utilization, and provide professional, timely customer service.

Qualifications

• Strong organizational and scheduling skills, with the ability to manage multiple jobs, priorities, and timelines.
• Excellent verbal and written communication skills for interacting with customers, drivers, and internal teams.
• Comfort with dispatch or office software, data entry, and maintaining accurate electronic and paper records.
• Attention to detail and problem-solving abilities to handle last-minute changes and logistical challenges.
• Ability to work on-site in a fast-paced environment and collaborate effectively with operations and field staff.
• Basic understanding of transportation, construction, or equipment rental operations is preferred.
• Prior experience in dispatching, logistics, trucking, or a related field is beneficial.
• High school diploma or equivalent; additional training or coursework in logistics or business is a plus.