Dispatcher

Parts Authority

Beverly (MA)

On-site

USD 22,000 - 33,000

Full time

3 days ago
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Benefits offered by this job

Medical Coverage
Dental Coverage
Vision Coverage
401(k) Plan
Paid Holidays

Job summary

Parts Authority is seeking a Dispatcher to join our national automotive parts distribution team in a fast-paced, dynamic environment. You will schedule driver routes, monitor deliveries, and coordinate with stores and drivers to ensure accurate and timely shipments.

The role requires strong communication, detail orientation, and the ability to work flexible shifts. Prior warehouse experience and a valid driver’s license are preferred; we offer full-time employment with opportunity for

Qualifications

  • Ability to follow written and verbal directions.
  • Maintain productivity and quality standards in a fast-paced environment.
  • Strong communication with customers and team members.
  • Excellent time management and attention to detail.
  • Ability to work under pressure and meet deadlines.

Responsibilities

  • Schedule driver routes and ensure on-time deliveries.
  • Use dispatch software to track orders and assign driver runs.
  • Record cash collected and update delivery times on bills.
  • Coordinate with Parts Pullers to ensure correct deliveries.
  • Communicate with customers about order status.
  • Assist drivers with route issues and job tasks.
  • Perform additional duties as assigned.

Skills

Follow directions
Productivity
Attention to detail
Communication skills
Time management
Under pressure
Team collaboration
Shift flexibility
Warehouse experience
Valid driver’s license

Job description

Overview

Since 1973, Parts Authority has established itself as a premier national distributor specializing in automotive replacement parts, professional tools and equipment, and transmission systems. Operating from our headquarters on Long Island, New York, we've experienced significant expansion and currently maintain over 300 locations across 28 states, including Alabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Rhode Island, Texas, Utah, Virginia, Washington, Washington DC and Wisconsin.

Parts Authority has grown through both organic initiatives and acquisitions. Over the past several years Parts Authority has acquired over a dozen companies as part of its expansion strategy. Parts Authority's catalog of over 3 million parts covering more than 125 million applications, ensures our customer partners receive the parts they want, when they want them.

What makes Parts Authority different is OUR TEAM. Parts Authority has a team of professionally trained, experienced counter people to assist in finding the right parts and the right brand for each application.

Parts Authority carries the best brands in the business for domestic and import vehicles. AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman and Exide are just a few of the more than 400 suppliers from around the world, that Parts Authority partners with to bring our customer partners the best parts.

Each team member plays a vital role in our success. We are rapidly expanding and looking for candidates to join our family! So, if you enjoy full-time employment with the opportunity for advancement, look no further. Join our Parts Authority Team today as a Dispatcher.

Responsibilities

We are seeking a dispatcher to join our high energy, fun, and fast paced work environment. The dispatcher is responsible for scheduling the drivers routes and ensuring on-time, accurate deliveries. We only want dynamic, career-minded people who are willing to dedicate themselves to this job.

  • Work well with customers
  • Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers
  • Ensure that driver counts money collected and put delivery times on bills
  • Work with Parts Pullers to ensure the deliveries go out correctly
  • Work with drivers to make sure that they know the correct route
  • Work with customers over the phone to update them on the status of their orders
  • Properly assist drivers who have difficulty with routes or any other aspect of the job
  • Perform other duties as assigned.
Qualifications
  • Accurately follow directions, both written and verbal
  • Maintain individual productivity and quality standards according to department requirements
  • Focus and remain on task in a fast-paced environment
  • Attention to detail
  • Great communication skills
  • Time management skills
  • Able to work well under pressure
  • Must be able to work well with other staff members and supervisors
  • Must have an open availability, flexible and able to work various shifts and over time.
  • 1-2 years Warehouse experience preferred.
  • Current, valid driver's license
  • Must be able to meet company insurance requirements- (drivers must be 21 years old or over)
  • Familiarity with safety measures in a warehouse
  • Maintain and promote workplace safety
  • Securing and transferring cash or other assets.
Some of the benefits of being a part of our growing Parts Authority family:
  • Medical Coverage
  • Pharmacy Coverage
  • Dental Coverage
  • Vision Coverage
  • Basic Life and AD&D
  • Short Term Disability Coverage
  • Voluntary Short Term Disability Coverage
  • Voluntary Long Term Disability Coverage
  • Flexible Spending Account
  • Commuter Expense Reimbursement Account
  • Health Savings Account
  • Health Reimbursement Account
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • Id Theft Insurance
  • Legal Plan Insurance
  • Pet Insurance
  • Employee Assistance Program (EAP)
  • Paid Holidays, Sick and Vacation
  • Profit Sharing/401 (k) Plan
  • Employee Discounts on Merchandise
  • EEO
EEO

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance.

We will endeavor to make a reasonab

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