Dispatch Specialist

Cable One, Inc.; Missouri; Hybrid; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision plans – at

Life insurance

Paid time off

401(k) with company match

Tuition reimbursement

Job summary

Cable One, Inc. is hiring for a customer-focused role within its Sparklight/Cableone family. The position emphasizes supporting customers with empathy and expertise, understanding their needs, and delivering seamless interactions.

It highlights a strong emphasis on community respect, work-life balance, and an inclusive workplace. The role offers comprehensive benefits and remote options for qualified candidates across multiple states in the U.S., with opportunities for advancement within an

Qualifications

• Commitment to customer service and community values.
• Delivers support with respect, empathy, and expertise.
• Understands customer needs and keeps relationships seamless.

Skills

Customer focus

Empathy

Proactive problem solving

Communication

Job description

Job Description:

At Sparklight/Cableone and our Cable One family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

We are open to hiring remote if we find the right talent in any of the following states:

• AL
• AR
• AZ
• FL
• GA
• IA
• ID
• IL
• IN
• KS
• LA
• MD
• MN
• MO
• MS
• NC
• ND
• NE
• NM
• NV
• OR
• OK
• PA
• SC
• SD
• TN
• TX
• UT

What you will do to contribute to the company's success

Qualifications Core Competencies

• Committed: Values each customer, while working hard to keep their business and support our communities.
• Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
• Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
• Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Benefits

• Medical, dental, and vision plans – start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection
• Additional Perks Tuition reimbursement (up to $5,250 on 1st year)
• Annual community support to various organizations across the U.S.
• Associate recognition & awards programs
• Advancement opportunities
• Collaborative work environment
• FREE Cable One services for associates who live in a serviceable area
• Up to $75/mo. Stipend
• Remote Access to select premium channels (Cable One, Sparklight, Cable America and ValueNet Fiber Only)
• Vehicle provided for daily work purposes, if residing within reasonable radius from office location

We’re an Award-Winning Organization! Forbes’ “America’s Best Midsized Employers” 2021-2023

Our Commitment Diversity

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success.

Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force.

"Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Pre-hire Processes

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

#LI-XY1

Cable One is the parent company of Sparklight-so when you explore careers here, you're also discovering opportunities with Sparklight. We are One. We are Sparks We are always working for you.