Dispatch Officer

Acuity International, LLC; Florida; On-site; USD 42,000 - 64,000; Full time

Job summary

A dispatcher role at Acuity International is stationed at Kwajalein Central Patrol Station and Roi-Namur Security Detachment, directing security, police, and emergency response operations on site.

The incumbent will staff the desk around the clock, maintain journals, handle 911 calls, and dispatch medical and fire personnel, while ensuring detailed incident reporting and adherence to security protocols.

Qualifications

• Must be a U.S. citizen.
• Must be 21 years of age or older.
• Must have an active U.S. Secret Clearance.
• Possess 911 Communications Certification or ability to obtain Emergency Medical Dispatch Certification.
• Must have completed a 40-hour basic telecommunicator program such as APOC/IAED/DoD/PowerPhone or equivalent.
• Ability to pass a medical screening including a drug test.

Responsibilities

• Staff the Security/Police desk 24 hours a day, 7 days a week including holidays.
• Maintain Daily Activity Journal.
• Maintain Military Police Journal.
• Dispatch Security and DACP.
• Answer 911 calls.
• Dispatch medical and fire personnel.
• Monitor IDS Alarm System.
• Monitor C-sUAS station when installed and active.
• Dispatch appropriate personnel to locations of IDS alarm activations.
• Complete detailed incident reports when required.

Skills

Calm under pressure

Clear communication

Ability to obtain certifications

Education

40-hour basic telecommunicator program (APOC/IAED/DoD/PowerPhone or equivalent)

Tools

911 Communications Certification

Emergency Medical Dispatch Certification

Job description

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!

Location: Kwajalein

Job Summary

The Dispatcher is responsible for the daily operation of the Security/Police Desk located at the Kwajalein Central Patrol Station and Roi-Namur Security Detachment. The job description below is not all inclusive of the dispatcher’s duties.

Duties and Responsibilities

• Staff the Security/Police desk 24 hours a day, 7 days a week including holidays
• Maintain Daily Activity Journal
• Maintain Military Police Journal
• Dispatch Security and DACP
• Answer 911 calls
• Dispatch medical and fire personnel
• Monitor IDS Alarm System
• Monitor C-sUAS station when installed and active
• Dispatch appropriate personnel to locations of IDS alarm activations
• Complete detailed incident reports when required

Qualifications

• Must be a U.S. citizen
• Must be 21 years of age or older
• Must have an active U.S. Secret Clearance
• Possess 911 Communications Certification or ability to obtain Emergency Medical Dispatch Certification
• Must have completed a 40-hour basic telecommunicator program such as those approved by Association of Public Safety Communication Officials (APOC), International Academy of Emergency Dispatchers (IAED), Department of Defense (DOD), PowerPhone or states equivalent
• Ability to pass a medical screening include drug test

Preferred Qualifications

• Prior Police/EMS Dispatch, military or civilian, experience is preferred

Physical Requirements and Work Conditions

• Work involves sitting and standing for prolonged periods of time.
• Work involves prolonged keyboard and monitor usage.

Acuity International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, disability, or protected veteran status.

For OFCCP compliance, the taxable entity associated with this job posting is: Acuity International, LLC

About Acuity International, LLC

Acuity International is a global company that provides Advanced Medical Services, Engineering and Technology Solutions and Global Mission Services for commercial and government customers. Formed by five industry-leading businesses – Comprehensive Health Services, Janus Global Operations, Project Time & Cost, Sallyport, and Michael Baker Global Services – Acuity provides solutions and services that support national defense, global diplomacy, homeland security, healthcare, and technology development. Formed in 2018, with headquarters outside of Washington, D.C., Acuity has global reach with 7,000 employees across five continents. Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!