Dispatch - MCL Jones

Mill Creek Lumber & Supply; Jones (OK); On-site; USD 40,000 - 52,000; Full time

Job summary

Mill Creek Lumber & Supply is hiring a reliable Dispatcher in Jones, OK. You will coordinate deliveries and pickups, dispatch drivers, and ensure accurate order flow while maintaining strong customer communication.

The role requires organizing multiple tasks, maintaining safety standards, and collaborating with the Operations Manager to optimize schedules and routes across sites.

Qualifications

• HS diploma or GED required.
• Proficient with Microsoft Office.
• Strong communication and interpersonal skills.
• Able to organize multiple tasks and priorities.

Responsibilities

• Schedule, coordinate, and dispatch drivers for daily deliveries and pickups.
• Coordinate deliveries across multiple locations and job sites.
• Adjust schedules based on orders, readiness, weather, or equipment.
• Optimize routes to improve efficiency and reduce fuel costs.
• Communicate ETAs, changes, or delays clearly to customers and team.
• Serve as the main contact for delivery inquiries from customers and drivers.
• Collaborate with Operations Manager to resolve routing or scheduling issues.
• Invoice orders shipped and manage flow of orders to production.
• Work with yard and warehouse teams to ensure proper loading and staging.
• Provide drivers with updates and necessary paperwork before departure.
• Adhere to safety procedures and attend periodic safety meetings; suggest improvements.
• Perform other duties as assigned.

Skills

Excellent communication

Organizational skills

Computer skills

Customer service

Education

High School diploma or GED

Job description

Start a life-long career with a fast-paced, family-oriented company! Mill Creek Lumber & Supply Company is looking for a reliable Dispatcher. Help us build America!Mill Creek Lumber & Supply Company has been in business since 1934 and is a strong, growing regional industry leader. We offer:A great place to work with a friendly team of employeesCompetitive pay with the opportunity to work overtimeA benefits package that includes company medical contribution towards the Health Savings AccountDental & Vision insuranceLife insurance as well as short- & long-term disabilityAll full-time employees are eligible the first of month following 30 days of employmentA 401(k) Retirement Savings Plan with matchJob Location: Jones, OKDuties and Responsibilities:Under general supervision coordinates components and merchandise for delivery or pickup, schedules and assigns deliveries, and maintains records related to delivery and customer receipt.Schedule, coordinate, and dispatch drivers for daily deliveries and pickups across multiple locations and job sites.Adjust schedules proactively based on changes in orders, job site readiness, weather conditions, or equipment availability.Optimize delivery routes to improve efficiency, reduce fuel costs, and maximize driver productivity.Communicates delivery ETAs, changes, or delays clearly and professionally and promptly, while also handling customer inquiries, complaints, and requests in the same manner.Serve as the primary point of contact for delivery inquiries from customers, drivers, sales teams, and yard staff.Collaborate with the Operations Manager to identify and resolve routing, staffing, or scheduling issues.Invoices all orders shipped in accordance with what is requested, additionally coordinates and assigns flow of orders to be produced accordingly.Collaborate with the transportation team to identify areas for improvement and implement solutions.Work closely with yard and warehouse teams to ensure materials are pulled, staged, and loaded correctly.Provide guidance and updates to drivers throughout the day regarding changes, priority orders, or special delivery instructions while also ensuring drivers have all necessary paperwork, load details, and customer notes before departing.Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers.Attends periodic safety meetings as required. May recommend changes to improve safety procedures.Other duties may be assigned.High School diploma or GED.Good computer skills, including a working knowledge of Microsoft Office.Excellent communication skills, both written and oral.Ability to organize multiple activities for self and others and coordinate completion of tasks.Ability to maintain favorable relations with co-workers and customers.Physical Demands:The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to type, handle or feel objects.Employee will reach with hands and arms; climb stairs; balance, stoop, kneel or crouchEmployee must occasionally lift products weighing up to approximately 100 pounds.Specific vision and hearing abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, the ability to adjust focus and hear well enough to communicate with customers and co-workers.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Several work environments including; Office, Indoor Mill and Outdoor Yard with seasonal temperature changes.Additional Comments:We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status or any other protected status.