Dispatch Manager

3M HEALTHCARE; Houston (TX); On-site; USD 48,000 - 106,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) with company match

Paid time off

Life insurance

Mental health coverage

Parental leave

Employee discounts

Job summary

Ferguson Enterprises is seeking a Dispatch Manager to lead a team of hourly staff on a 6AM–3PM schedule. The role focuses on directing transportation and distribution activities to ensure safe, on-time delivery and cost efficiency.

You will manage fleet personnel, develop routes, monitor costs, and maintain regulatory compliance while coordinating with drivers and customers to address changes and delivery status.

Qualifications

• 3 years prior experience in shipping, dispatching, or other operational roles.
• Experience managing a team of 10+ employees.
• Routing software experience is required.
• Proficient with all Microsoft applications.
• Ability to prioritize workload to balance multiple demands and meet timelines.

Responsibilities

• Lead and develop fleet associates, dispatchers, and drivers.
• Develops schedules, methods and routes; analyzes costs; coordinates customs clearances and permits.
• Plan and direct transport and distribution activities to ensure timely, cost-effective delivery.
• Communicate with drivers, sales associates and customers daily on issues and delivery status.
• Maintain truck and route files for DOT and IFTA compliance; ensure regulatory adherence.
• Track and coordinate truck maintenance.

Skills

Fleet management

Team leadership

Routing software

Microsoft Office

Tools

Routing software

Microsoft Office

Job description

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in‑class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking Dispatch Manager to join our team! The ideal candidate is an upbeat and highly motivated individual who takes an optimistic approach to new challenges and embraces the Company's strategic vision; a person that thrives when working in a fast-paced and highly collaborative team environment to effectively lead and drive process improvements.

This position leads a team of hourly employees working a 6AM – 3PM schedule.

Responsibilities

• Lead and develop fleet associates, dispatchers, and drivers
• Develops schedules, methods and routes; analyzes costs; coordinates customs clearances and permits
• Plan and direct transport and distribution activities so that the organization's goods and materials are transported safely and cost‑effectively and that they arrive at their destination on time and in good condition
• Communicates with drivers, sales associates and customers daily on issues, changes, delivery status, late deliveries, amendments to route, local pickups, etc.
• Maintain truck and route files for DOT compliance, IFTA compliance, company compliance
• Track and coordinate truck maintenance

Qualifications

• 3 years prior experience in shipping, dispatching, or other operational roles
• Experience managing a team of 10+ employees
• Routing software experience is required
• Proficient with all Microsoft applications
• Ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as needed

At Ferguson, we care for each other. We value our well‑being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well‑being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

• Pay Range:-$4,331.70 - $9,529.30
• Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
• This role is Bonus or Incentive Plan eligible.
• Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.Equal Employment Opportunity and Reasonable Accommodation Information