Dispatch & Fleet Coordination Specialist

Sunbelt Rentals, Inc.; Jessup (MD); On-site; USD 65,000 - 89,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Short-term disability

Long-term disability

Life Insurance

Flexible spending

Tuition Reimbursement Options

Employee Assistance Program (EAP)

Length of Service Awards

Job summary

Sunbelt Rentals, Inc. is seeking a Central Service Dispatcher to ensure prompt receipt and delivery of equipment to customers and Sunbelt stores in accordance with company and DOT standards.

This role offers opportunities to develop a career track and work with a strong team. The candidate will coordinate road mechanics, manage schedules, review logs, perform truck inspections, handle customer issues professionally, and support regional operations.

Qualifications

• High School Education.
• Working knowledge of the DOT Federal Motor Carrier Safety Regulations.
• Customer Service & Dispatch training a plus.
• At least two years prior knowledge of the applications of various construction/industrial equipment.
• Working knowledge of the delivery area.
• Able to effectively communicate.

Responsibilities

• Coordinate and ensure the timely and accurate dispatch of Road Mechanics so they can efficiently service equipment.
• Create and monitor road mechanic schedules.
• Create and monitor receipt and maintenance schedules for company equipment.
• Review daily and weekly driver logs in accordance with company and DOT standards.
• Perform daily truck inspections in accordance with company and DOT standards.
• Handle customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals.
• Provide adequate feedback to the Region or District PC’s regarding the timely delivery and receipt of equipment.

Skills

Customer service

Dispatching

DOT regulations knowledge

Communication

Physical stamina

Education

High School Education

Job description

Sunbelt Rentals, Inc. is seeking a Central Service Dispatcher to ensure prompt receipt and delivery of equipment to customers and Sunbelt stores in accordance with company and DOT standards.

This role offers opportunities to develop a career track and work with a strong team. The candidate will coordinate road mechanics, manage schedules, review logs, perform truck inspections, handle customer issues professionally, and support regional operations.