Dispatch & Accounts Coordinator

Accurate Expediting Inc; Romulus (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Accurate Expediting Inc. seeks an Account Specialist / Dispatcher to manage customer accounts, coordinate daily dispatch and routing, and ensure timely delivery of services.

The ideal candidate will be highly organized with strong communication skills and the ability to make real-time decisions in a fast-paced environment.

This role requires collaboration with drivers, warehouse personnel, and internal teams to support customer satisfaction and operational efficiency.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, dispatching or logistics preferred.
• Experience in fast-paced operations or distribution environment preferred.

Responsibilities

• Manage customer accounts and process orders accurately.
• Coordinate daily dispatch and routing to optimize efficiency.
• Communicate with drivers and warehouse teams to ensure smooth operations.
• Monitor order status and resolve delays or issues.
• Ensure DOT compliance and safety procedures are followed.
• Maintain accurate records and documentation.

Skills

Strong communication

Organizational skills

Multitasking

Customer service

Decision making

Detail oriented

Teamwork

Microsoft Office

Dispatch software

GPS tracking

Education

High school diploma

Tools

GPS tracking systems

Dispatch software

Microsoft Office

Job description

Accurate Expediting Inc. seeks an Account Specialist / Dispatcher to manage customer accounts, coordinate daily dispatch and routing, and ensure timely delivery of services.

The ideal candidate will be highly organized with strong communication skills and the ability to make real-time decisions in a fast-paced environment.

This role requires collaboration with drivers, warehouse personnel, and internal teams to support customer satisfaction and operational efficiency.