Disney Programs Experience Intern, Spring 2027

Disney Cruise Line - The Walt Disney Company; Town of Florida (NY); On-site; Confidential; Full time

Benefits offered by this job

Limited housing opportunities

Job summary

Disney Programs Office in Orlando, Florida is seeking a Program Experience Intern for a six-month, full-time internship from January 2027 through June 2027. You will be the first point of contact for program participants, handling data entry, calls, and in-person communication as part of a team of program experience specialists.

This role requires a valid U.S. driver’s license, Microsoft Office 365 proficiency, the ability to lift 45 pounds, and a commitment to exceptional guest service.

Qualifications

• Be enrolled in an accredited college/university, pursuing a degree, taking at least one class at the time of application, OR currently participating in a Disney College Program or Disney Internship.
• Have not completed one year of continual employment on a Disney Internship or Disney College Program.
• Be at least 18 years of age.
• Possess unrestricted work authorization.

Responsibilities

• Serve as the first point of contact for program participants.
• Handle data entry and respond to participant questions.
• Assist in planning and implementing program and learning activities.
• Liaise with program partners.

Skills

Guest service skills

Microsoft Office 365

Data entry

Organizational skills

Communication skills

Education

Pursuing a degree in any field of study

Junior or Senior year preferred

Tools

Workday

SAP

DORMS

Job description

About the Role and Disney Programs

Step into the enchanting world of Disney Programs, home to the Disney College Program, Disney Culinary Program, and Disney International Program! Meet the Disney Program Experience team, our magic-makers. Their mission is to ensure participants have a magnificent, unforgettable program experience! Ready to embark on this adventure? Head to the Programs Office at Apprentice Hall at Flamingo Crossings Village; your "one-stop shop" for program success. The Cast Members in the Programs Office will guide our participants from arrival to program graduation.

This internship is afull-time, six-month commitment in Orlando, Florida, fromJanuary 2027 through June 2027.

What you will do

As a Program Experience Intern, you will work in the Disney Programs Office and serve as the first point of contact for our Program participants. This role involves a high level of administrative responsibility, including data entry, high call volume, and in-person communication. You will work with a team of associates to answer participant questions and address concerns about all aspects of the program; serve as a Program Advisor; assist in planning and implementing program and learning activities; and serve as a liaison with key program partners.

Please apply if you have/are:

• A valid U.S. driver’s license(operating a company vehicle is required for this role).
• Strong proficiency in Microsoft Office 365.
• Comfortable lifting 45 pounds, walking up and down multiple flights of stairs, and standing for long periods of time.
• Guest service skills, with the ability to problem-solve and resolve conflicts independently.
• Highly detail-oriented with strong organizational and time-management skills.
• Demonstrated ability to effectively manage and balance multiple projects and competing priorities.
• Successfully completed a Disney College Program, Disney Culinary Program, or Disney Internship.
• Demonstrated the ability to handle confidential and sensitive information with discretion and professionalism.

It would also be great if you have:

• Demonstrated experience providing effective counseling, mentoring, and guidance.
• Experience as a Residence Life staff member or as a Resident Assistant in a collegiate environment, collaborating with a diverse student population.
• Involvement in working with a diverse student population.
• Proficiency with programs including DORMS, SAP, and Workday.
• Fluency in an additional written and spoken language.
• Lived in Flamingo Crossings Village while on a Disney Program.

Education:

• Junior or Senior year preferred.
• Pursuing a degree in any field of study.

Eligibility Requirements & Program Information

Candidates for this opportunity MUST meet all the requirements below

• Be enrolled in an accredited college/university, pursuing a degree, taking at least one class at the time of application, OR currently participating in a Disney College Program or Disney Internship.
• Have not completed one year of continual employment on a Disney Internship or Disney College Program.
• Be at least 18 years of age.
• Possess unrestricted work authorization.

Additional Information

• The approximate dates of this internship are January 2027 through June 2027.
• Fully available from Monday to Friday, 8:45 AM – 5:15 PM Eastern Time Zone, with possible weekends or shifts that are outside of these hours for the duration of the internship, 40 hours each week.
• Able to provide own housing for the duration of the internship program in the Orlando, Florida area.
• Able to provide/have reliable transportation to/from work.
• Be aligned with The Disney Look appearance guidelines.
• We provide limited housing opportunities for Florida-based Disney Interns through American Campus Communities. For more information,

Recommendation – Print This Role Description:

We encourage applicants to print a copy of this role description to refer to during an interview. This role description will no longer be available once the posting is closed.

The pay rate for this internship in Orlando, Florida, is $22.50 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits, visit: https://jobs.disneycareers.com/benefits.