Disney Data Entry Job, Professional Binge Watcher @ Joblagii ( Call Center Representative )

Disney; Montgomery (AL); On-site; USD 27,552 - 41,328; Full time

Benefits offered by this job

Health and savings benefits

Educational opportunities

Unique Disney perks

Job summary

Disney is seeking a Call Center Representative in Montgomery, Alabama. This role involves assisting guests, addressing inquiries, and meeting the service standards of Walt Disney Parks. Ideal candidates should possess experience in guest services and proficiency in Microsoft systems.

Benefits include a comprehensive rewards package that supports wellness and career growth, alongside flexibility in schedules to accommodate weekends and holidays.

Qualifications

• Experience in a guest services work environment.
• Ability to work with dual monitors and various software.
• Bilingual candidates preferred.

Responsibilities

• Assist guests with problems and provide solutions.
• Meet departmental efficiency goals.
• Interact with guests and cast members.

Skills

Guest service experience

Computer skills in a Microsoft Windows environment

Knowledge of Disney products

Adaptability

Communication skills

Confidentiality

Tools

SharePoint

Avaya

Job description

Call Center Representative

Salary: $20-30/Hour

Location: Montgomery, USA

Responsibilities

• Offer guest provider while troubles get up and help discover solutions with visitors and solid members
• Navigate among multiple and concurrent PC packages
• Take possession of emergency conditions
• Meet required departmental metric expectations which include efficiency goals
• Provide complete statistics approximately The Walt Disney global hotel the usage of severa software programs all through this method
• Interact with guest needs by answering questions, giving directions, and providing different statistics approximately the theme park or surrounding areas
• Increase relationships with guest and solid participants from all strains of commercial enterprise to offer wonderful carrier
• Complete all required employer training and compliance courses as assigned
• Flexible with work time table, which includes extra time, weekends, and holidays
• Additional personal protecting equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required

Basic Qualifications

• Enjoy in guest offerings paintings environment
• Laptop talent within a Microsoft windows surroundings and running on twin video display units
• Expertise of Disney merchandise
• Paintings via war decision by means of making choices with a balance of integrity and accomplice resourcing
• Adaptability to the fluctuating needs of our operations
• Keep visitor Confidentiality
• Written, verbal, and interpersonal communications competencies
• Meet Walt Disney international transfer guidelines

Preferred Qualifications

• Experience in a Walt Disney world name center
• Running expertise of Walt Disney world services and products
• Running information of The Disney Hub
• Talent in SharePoint, groups, Spok, HotSOS, Avaya
• Bilingual

Benefits

Disney offers a rewards package to help you live your excellent existence. This includes fitness and savings benefits, academic opportunities and unique extras that best Disney can offer. Examine greater approximately our blessings and perks at https://jobs.Disneycareers.Com/benefits.

Equal Opportunity Employer

Walt Disney Parks and inns U.S., Inc., which is a part of a business segment we call Parks, reviews and products. Walt Disney Parks and lodges U.S., Inc. Is an equal opportunity agency. Applicants will acquire consideration for employment with out regard to race, color, religion, intercourse, countrywide starting place, sexual orientation, gender identity, incapacity or blanketed veteran status.