Dishwasher/Kitchen Steward

Highgate; New York (NY); On-site; USD 21,000 - 28,000; Full time

Job summary

Highgate Hotels seeks a Kitchen Steward/Cleaner to support cleaning operations across Food and Beverage areas in Times Square. You will maintain sanitation and assist daily kitchen duties, following health standards for chemical handling.

The role requires physical stamina, standing for long shifts, and a courteous, team-oriented approach to guests and staff. Training and meetings are part of the position.

Qualifications

• High School diploma or equivalent or hotel experience preferred.
• Flexible and long hours required.
• Exerting up to 100 pounds of force occasionally and/or 50 pounds frequently.
• Ability to stand during entire shift.
• Maintain a warm and friendly demeanor at all times.
• Effective communication with staff and guests.
• Active listening and clarifying concerns.
• Multitask and prioritize departmental functions.
• Maintain professionalism and courtesy.
• Attend meetings and trainings as required.
• Maintain regular attendance per hotel standards.
• Present a neat appearance and proper uniform.
• Follow safety standards and guidelines.
• Identify and solve problems as needed.
• Understand and apply complex information from various sources.
• Cross-train in other hotel areas.
• Maintain confidentiality of information.
• Show initiative and anticipate guest or operational needs.

Responsibilities

• Operate the dishwashing equipment and ensure sanitation of china, glass, and silver.
• Return cleaned items to proper storage with care to minimize breakage.
• Handle chemicals safely and according to protocols.
• Sweep and mop the kitchen area and related spaces.
• Wash pots and pans manually.
• Stock dispensers with paper, soap, and sanitizer.
• Maintain high cleanliness and organization in kitchens and utility areas.
• Wash tile floors in food/beverage areas.
• Empty trash and keep bins clean.
• Comply with Loss Prevention guidelines.
• Follow safety rules and procedures; attend trainings.

Skills

Communication skills

Multitask

Stand for long shifts

Customer service

Attention to detail

Listening skills

Problem solving

Confidentiality

Initiative

Education

High School diploma or equivalent

Tools

Dishwashing equipment

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.www.highgate.com

Location

Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures and it's rumored the martini was invented here in the hotel. While historic details like the hotel’s gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 330 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City's premier luxury lifestyle hotel.

Overview

The Kitchen Steward/Cleaner is responsible for the cleaning operation in all Food and Beverage areas, and is also expected to to maintain an acceptable level of sanitation and cleanliness throughout the Food and Beverage areas, in accordance with the Department of Environmental & Health Services.

Responsibilities

• Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained.
• Return all clean china, glass, and silver to its proper storage location using care to minimize breakage.
• Knowledge of proper safe handling techniques for all chemicals used.
• Sweep and Mop and assure organization of the entire Kitchen area including: sinks, ice machine, soap and sanitizers
• Manually wash and scrub all pots and pans.
• Ensure all dispensers are fully stock of paper, soap and sanitizer.
• Maintain a high standard of cleanliness and orderliness in all kitchens and utility work areas.
• Wash tile floors in all food and beverage areas.
• Empty trash and keep cans clean.
• Comply with all Loss Prevention guidelines.
• Sweep and mop floor. Keep floors clean and dry; clean up wet spills immediately.
• Comply and assure compliance with all safety standards by following all safety rules and procedures.
• Attend meetings/training as required by management.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Flexible and long hours required at times.
• Heavy work - Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently and/or 20 pounds of force constantly to lift, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.