Disease management Solutions Clinical Support Specialist (90% Travel M-F)

Philips International; Northern (KY); Hybrid; USD 90,000 - 143,000; Full time

Job summary

Philips Disease Management Solutions is seeking a Clinical Support Specialist to deliver hands-on and remote clinical training for DynaCAD and UroNav, ensuring customer competency and successful adoption.

In this field-based role with about 90% travel, you will serve as a trusted clinical consultant to physicians and technologists, collaborate with cross-functional teams, install UroNav, troubleshoot imaging workflows, and help customers optimize imaging and post-processing solutions.

Qualifications

• 5+ years of clinical radiology experience (MRI/Ultrasound)
• ARRT MRI credential or ARDMS certification
• Bachelor’s or Associate degree in Radiology or equivalent education

Responsibilities

• Deliver hands-on and remote clinical training for Philips Disease Management Solutions products, focusing on DynaCAD and UroNav.
• Serve as clinical consultant to physicians and technologists with education, workflow guidance, and application support.
• Collaborate with Sales, Marketing, Service, Customer Support, Quality, R&D, and Manufacturing to support customer success and product implementations.
• Install and troubleshoot UroNav product and assist customers in optimizing imaging workflows and post-processing solutions.
• travel approximately 90% to customer sites across the U.S. from a home-based office.

Skills

Clinical MRI/Ultrasound expertise

Troubleshooting software & hardware

Teaching & presentation skills

Customer-facing communication

Education

Bachelor’s or Associate degree in Radiology

ARRT MRI credential or ARDMS certification

Tools

DICOM knowledge

Imaging data analysis tools

Imaging workflow troubleshooting

Job description

**Disease management Solutions Clinical Support Specialist (90% Travel M-F)**Help healthcare providers maximize the value of Philips Disease Management Solutions by delivering expert clinical training, product education, and implementation support across a highly customer-facing field role.**Your role:*** Deliver hands-on and remote clinical training for Philips Disease Management Solutions products, with primary focus on DynaCAD and UroNav, ensuring customer competency and successful adoption.* Serve as a trusted clinical consultant to physicians and technologists, providing education, workflow guidance, and application support that improves customer productivity and outcomes.* Partner closely with Sales, Marketing, Service, Customer Support, Quality, Research & Development, and Manufacturing teams to support customer success, product implementations, and new product introductions.* Demonstrate product expertise, you will be responsible for product assembly and installation for the UroNAV product as well as troubleshoot software and workflow issues, and help customers optimize their use of advanced imaging and post-processing solutions.* Travel extensively (approximately 90%) to customer sites throughout the U.S., working from a home-based office and supporting changing customer locations as business needs require.**You're the right fit if:*** You’ve acquired 5+ years of clinical experience as an MRI Technologist and/or Ultrasound Technologist, with strong knowledge of imaging workflows and patient care environments.* Your skills include troubleshooting software, computer, networking, and basic Digital Imaging and Communications in Medicine (DICOM) issues, along with strong teaching, presentation, and customer-facing communication skills.* You have a Bachelor’s degree, Associate’s degree, or equivalent education in Radiology and maintain an active American Registry of Radiologic Technologists (ARRT) credential with an advanced MRI or an active American Registry for Diagnostic Medical Sonography (ARDMS) certification.* You’re able to work independently in a fast-paced environment, manage multiple priorities, exercise sound judgment, and build strong relationships across customer and internal teams.* You’re comfortable with extensive travel, including overnight stays, and are located within commutable distance of a major (non-regional) airport.* Preferred: 10+ years of MRI, or Ultrasound clinical experience; experience with image generation and data analysis tools; and advanced knowledge of clinical applications, post-processing products, and imaging system troubleshooting.* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.**How we work together**We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.This is a field based role.**About Philips**We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.* Learn more about our business.* Discover our rich and exciting history.* Learn more about our purpose.* Learn more about our culture.**Philips Transparency Details** The pay range for this position in AL, AZ, AR, CO, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MI, MS, MO, MN, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY is $90,000 - $143,000.The pay range for this position in AK, DE, HI, MD, MN, and RI is $95,000 to $150,000.The pay range for this position in CA, CT, DC, MA, NJ, NY, or WA is $101,000 to $160,000.The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.**Additional Information**US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.Company relocation benefits **will not** be provided for this position. For this position, you must reside in **or** within commuting distance of a major (non-regional) airport.#LI-PH1#LI-Remote#healthcareinformaticsThis requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.*Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.*