Discus Training Coordinator

State of South Carolina; South Carolina; Remote; USD 45,000 - 60,000; Full time

Job summary

The South Carolina State Library is looking for a Discus Training Coordinator to join their team in Columbia. This position involves providing training and support for the Discus program, ensuring that various communities understand and effectively use the library's electronic resources. The ideal candidate will have strong customer service skills and the ability to adapt to different audiences and learning environments.

Benefits

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement benefits

Paid professional memberships

Tuition assistance

Annual leave

Sick leave

Paid holidays

Team building activities

Qualifications

• Two years of experience in delivering training/instruction.
• Experience using electronic information databases and technology.
• Educational experience in a K-12 environment.

Responsibilities

• Develop and conduct training on Discus research databases.
• Conduct presentations and engage at conferences throughout SC.
• Create and maintain training materials for effective instruction.

Skills

Excellent customer service

Organizational skills

Communication skills

Flexibility

Interpersonal skills

Education

Bachelor's degree

Job description

WHO WE ARE:
The South Carolina State Library (SCSL) serves the people of South Carolina by supporting state government and libraries to provide opportunities for learning in a changing environment. We develop, support, and sustain a thriving statewide community of learners committed to making South Carolina stronger.

JOB OPENING:
We have a great career opportunity available for aDiscus Training Coordinatorin our Columbia, South Carolina headquarters.

• In-state residents only need apply

Under the general supervision of the Electronic Resources Director, The Discus Training Coordinator works in coordination with other training/outreach staff to support the State Library’s electronic resources program Discus - South Carolina’s Virtual Library. The position is a remote position and is responsible for conducting training and instruction on the use of Discus research databases and increase awareness of the Discus program. Selected candidate may support special communities as part of their training responsibilities.

The candidate must have excellent customer service skills with the ability to interact courteously and effectively with internal and external customers. They should have excellent organizational skills, attention to detail, and the ability to handle multiple projects and meet deadlines under limited supervision. They must have the ability to communicate effectively, both orally and in writing with all levels of staff and management. The candidate should be open to innovation and changing technologies and be willing to incorporate them into presentations. They must be flexible and adaptable to various presentation and training venues. Under limited supervision of the Director of Electronic Resources, exercise independent judgement and handle customer interactions with diplomacy and tact.

Major Responsibilities:

• Determine training needs through feedback from Discus communities, develop appropriate presentation topics and materials, and conduct in-person training sessions at schools and school districts throughout SC and at the SC State Library.
• Conduct presentations and staff exhibit tables at all appropriate major conferences within South Carolina. Research and attend additional statewide conferences appropriate to the Discus audience and promote Discus participation to non-participating eligible institutions. Track presentation and exhibit attendance and follow-up on attendee questions and technical issues.
• Create, maintain, and add training materials to the department's document library. Coordinate with the Customer Support Specialist on promotional materials needed for trainings and conferences. View vendor-led national training sessions to ensure knowledge of current and new Discus resources.
• Establish and maintain effective working relationships.
• Participate in pre-approved professional development conferences and seminars.

If you are looking for an organization that offers:

• a collaborative and inclusive work environment
• an excellent work culture
• paid professional memberships
• professional development and learning opportunities for staff
• tuition assistance
• an opportunity to work with professionals that are passionate about delivering exceptional results and advancing the mission and vision of their organization

Then South Carolina State Library is the organization for you!

WHAT WE BELIEVE:

We outwardly demonstrate who we are as an organization through our values. Our people are our greatest resource and our values drive our people.

• Communication:We believe communication in every direction and through multiple methods is essential to doing our work at the highest level. As an information organization, we use a transparent process for decision making which encourages creativity and fosters collaboration among staff and our community.
• Flexibility:An agile organization is one that can change course to provide better services. We define our organization in this way and pride ourselves in being good stewards of all resources.
• CommunityDriven:Our community is the state. Our value is demonstrated in what we are able to give back as public servants. We believe that by remaining open to our community’s needs, we can personalize experiences for individuals and groups.
• Inclusivity:We strive to expand opportunities to better connect with others and break down barriers. Integrity, respect, and equality guide our performance and we are committed to hiring staff that reflect our community.
• Professionalism:Our staff model professionalism by providing a welcoming environment, excellent customer service, valuing diversity, and supporting multiple methods of service delivery. A well-trained and knowledgeable staff is our greatest asset.

Need more reasons to apply?

SCSL is committed to providing our employees with a collaborative and inclusive work environment that provides challenging work, personal and professional growth, and a work/life balance.

In addition to all the great perks we’ve already shared, we also offer:

• Health, Dental, Vision, Life, Retirement, and more
• 15 days of annual leave per year
• 15 days of sick leave per year
• 13 paid holidays
• Team Building Activities – We believe in growing together

Don’t miss this great opportunity to take your career to the next level! Apply today.

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, age (over 40), sex, including pregnancy and childbirth (or related medical conditions), sexual orientation, gender identity, national origin, disability, or veteran status.

• A bachelor’s degree and relevant training and development experience.

• This position requires daily and overnight travel throughout SC and will require the operation of a state vehicle; must possess a valid driver’s license.
• Candidate should be a SC resident and is required to travel to Columbia monthly for staff meetings or other special events.

• Two years of experience in the delivery of training/instruction.
• Experience in using electronic information databases, and computer technology.
• Educational experience in a K-12 environment.
• Knowledge of training principles and practices, methods of conducting training sessions, and creation of accompanying materials.
• Excellent verbal, written, and interpersonal skills.
• Ability to gauge user’s technical knowledge and communicate with them appropriately.
• Knowledge of different types of learning styles and techniques to accommodate diverse audiences.
• Ability to analyze training needs and resources to create and deliver presentations to individuals and groups via in-person sessions.

Candidate should be a SC resident and is required to travel to Columbia monthly for staff meetings or other special events. This position requires daily and overnight travel throughout SC and will require the operation of a state vehicle; must possess a valid driver’s license.

• If selected for an interview, the candidate will be expected to give a brief, in-person presentation as part of the process. The presentation requirements will be outlined at the time the interview is scheduled.
• Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from consideration for employment.
• Complete the state application to include all current and previous work/salary history and education. A resume will not be accepted nor reviewed in lieu of a completed state application to determine if an applicant has met the qualifications for the position.
• Include a cover letter, resume, copy of college transcripts, and three professional references. Reference and background check will be conducted.