Discovery Researcher: Consumer Business Line

U.S. Bank; Charlotte (NC); Hybrid; USD 105,400 - 124,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Adoption assistance

Job summary

A leading financial institution in Charlotte, NC is seeking a Data Analyst to conduct complex reporting projects involving extensive data analysis and offer actionable insights. Candidates should possess a Bachelor's degree and have 5-7 years of relevant experience. The role supports a hybrid work schedule, allowing for flexibility alongside in-office attendance. The comprehensive benefits package includes healthcare, retirement plans, and paid vacation, among others.

Qualifications

• Five to seven years of data analysis experience.
• Ability to present actionable insights and recommendations.
• Expert in qualitative research methods.

Responsibilities

• Responsible for complex reporting projects.
• Acquire and analyze data from multiple sources.
• Collaborate with partners for holistic analysis.

Skills

Analytic skills

Data mining

Collaboration

Storytelling skills

Project management

Problem-solving

Education

Bachelor's degree or equivalent work experience

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Responsible for very complex reporting projects that gather and integrate large volumes of data, perform in‑depth analysis, interpret results and develop actionable insights and recommendations for use across the company for customer and employee populations. Acquires data from multiple data sources in order to perform analysis and reporting. Identifies, analyzes and interprets trends or patterns in complex data in order to provide answers to business questions as well as provide recommendations for action. Presents data and analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations so they activate upon them and make data‑driven decisions. Collaborates with various partners to provide a holistic view of the analysis. Measures and monitors results of applied recommendations and presents adjustments. Ensures all data acquisition, sharing and results of applied recommendations are compliant with company standards.

Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• Five to seven years of data analysis experience

Preferred Skills/Experience

• Expert in qualitative research methods, including 1:1 in-depth interviews and other methods
• Strong analytic skills with the ability to extract, collect, organize, analyze and synthesize results for insights
• Ability to data mine, analyze data, and present insights in a meaningful way
• Ability to develop and maintain strategic partnership with Senior Business unit management, business partners and project sponsors, as well as communicate effectively with business, and development teams, end users, and product owners
• Strong decision‑making and problem‑solving skills
• Strong organization and project management skills
• Strong collaboration behaviors and experience
• Strong storytelling skills, able to bring the research and opportunities to life for clients
• Some visualization skills preferred
• Some experience leading co‑creations and workshops

The role offers a hybrid/flexible schedule, which means there is an in‑office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

This position is not eligible for visa sponsorship.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. The E‑Verify program is an Internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E‑Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.