Discharge Planning Support Specialist

St. Joseph's Health; City of Syracuse (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

St. Joseph's Health in Syracuse seeks a dedicated support associate for the Case Management Service. You will assist Case Managers, Medical Social Workers and nursing staff to identify and meet discharge planning and continuity of care needs for patients.

This role emphasizes effective communication, organizational skills and a patient-centered approach, with emphasis on collaborating across care teams to ensure smooth transitions and timely follow-up.

Qualifications

• Associates degree in Business or Health field; 3 years relevant health-care experience preferred.
• Strong written and verbal communication, organizational and interpersonal skills.
• Working knowledge of computers.

Responsibilities

• Support Case Managers, Medical Social Workers and nursing staff.
• Assist with discharge planning and continuity of care for patients.
• Communicate effectively with care team and patients.

Skills

PC proficiency

Communication skills

Interpersonal skills

Time management

Customer service

Education

Associates degree in business/health field

Tools

Computers

Job description

St. Joseph's Health in Syracuse seeks a dedicated support associate for the Case Management Service. You will assist Case Managers, Medical Social Workers and nursing staff to identify and meet discharge planning and continuity of care needs for patients.

This role emphasizes effective communication, organizational skills and a patient-centered approach, with emphasis on collaborating across care teams to ensure smooth transitions and timely follow-up.