Discharge Planning Coordinator (UPMC Presbyterian and UPMC Shadyside)

UPMC; Pittsburgh (Allegheny County); On-site; USD 50,000 - 65,000; Full time

Job summary

Join a leading healthcare organization as a Discharge Planning Coordinator, supporting patient discharge processes at UPMC Presbyterian and UPMC Shadyside. This full-time role involves coordinating care needs, ensuring compliance with regulations, and facilitating communication among patients and staff.

Qualifications

• Excellent communication, organization, and multi-tasking skills.
• Ability to work independently and as part of a team.

Responsibilities

• Assist the Discharge Planning team with questions and coordination of patient discharge materials.
• Communicate effectively and report concerns regarding care plans and discharge barriers.

Skills

Communication

Organization

Time Management

Education

High School Diploma/GED

Job description

Discharge Planning Coordinator (UPMC Presbyterian and UPMC Shadyside)

Join us as a Discharge Planning Coordinator at UPMC Presbyterian and UPMC Shadyside. We are hiring full-time coordinators for each campus to support the Clinical Care Coordination and Discharge Planning Department.

Role Overview

The coordinator will assist with providing regulatory forms, post-acute placement, and communication with post-acute entities regarding patient discharge. The ideal candidate will have knowledge of medical terminology, excellent verbal and written communication skills, and be independent, self-motivated, and flexible.

Shift Details

Daylight shift with flexible hours between 7:30 am and 5:30 pm.

Responsibilities

• Assist the Discharge Planning team with questions, troubleshooting, and coordination of patient discharge materials.
• Order supplies and equipment based on clinical team needs.
• Ensure compliance with regulatory and HIPAA requirements.
• Perform clerical and non-clinical tasks to facilitate safe discharge plans.
• Provide necessary forms and resources to patients and caregivers.
• Communicate effectively and report concerns regarding care plans and discharge barriers.
• Serve as a liaison between patients and discharge planning staff.
• Utilize electronic medical records and technology for documentation and communication.

Discharge Planning Coordination

• Coordinate clinical care needs from inpatient to outpatient, or from post-discharge facilities to home or assisted living.
• Handle insurance authorizations, care level transitions, and resource connections.
• Assist with organizing hemodialysis, hospice, and other specialized care services.

Qualifications

• High School Diploma/GED or equivalent.
• Excellent communication, organization, and multi-tasking skills.
• Willingness to learn and take initiative.
• Good time management and basic computer skills.
• Ability to work independently and as part of a team.

Licensure and Certifications

• National Certification (preferred).
• Act 34 clearance.

Additional Information

UPMC is an Equal Opportunity Employer/Disability/Veteran. Candidates must comply with UPMC’s COVID vaccination requirements upon employment. Refer to the COVID-19 Vaccination Information section for details.