Discharge Planner - 27th Ave; Phoenix, AZ 85017

Terros Health; Phoenix (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k) match

PTO 3 weeks

EAP for employees

Tuition discounts

Wellness program

Job summary

Terros Health is seeking a dedicated Discharge Planner to coordinate Level I inpatient and outpatient transitions and ensure continuity of care for GMH/SA patients. You will link inpatient care with outpatient TERROS services and work with hospital units, care managers, PCPs, and health plans to optimize discharge outcomes.

Join a team that values integrity, compassion, and empowerment, offering full benefits, PTO, and professional development opportunities as part of a comprehensive wellness

Qualifications

• Experience coordinating inpatient and outpatient transitions.
• Ability to review clinical information and identify resources.
• Maintain confidentiality of client records at all times.

Responsibilities

• Discharge planner activities performed in inpatient and outpatient settings.
• Connect inpatients with ongoing outpatient TERROS care after discharge.
• Collaborate with hospital staff, care management, and PCPs to ensure smooth transitions.
• Monitor follow-up with behavioral health recipients to reduce readmission risk.
• Uphold confidentiality and professional standards in all interactions.

Skills

Discharge planning

Interpersonal communication

Confidentiality

Team coordination

Job description

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.

Our programs are accessible and focus on the whole person including: primary care, nutrition, counseling and groups sessions, addiction treatment, children’s services, housing, and pharmacies. Our staff possesses great service and administrative skill sets and in-depth knowledge of patient care that complement the whole person and circle of care. Along with great benefits, continuous training, and a welcoming environment, we offer the opportunity for you to grow in your career with Terros Health.

HOPE ~ HEALTH ~ HEALING

Full-Time Employed: 40 hours/week

Mon - Fri

8:00am - 5:00pm

Location: 3864 N 27th Ave, Phoenix, AZ 85017

Additional Language Differential Pay Available

Full Benefits Package - including 401K

Generous PTO/Sick Time (4+ weeks in Year 1)

The Terros Health Discharge Planners serve as a liaison between the inpatient setting and the assigned clinician at the Outpatient site.

Providers to review presenting clinical information.

The TERROS GMH/SA Discharge Planners serve as a liaison between the inpatient setting and the assigned clinician at the Outpatient site. The Discharge Planner will work with Level I Inpatient Providers to review presenting clinical information, identify resources for successful discharge to the community, and monitor TXIX adult GMH/SA Behavioral Health Recipients (BHRs) follow up with the outpatient provider. The Discharge Planner works under the supervision of the Health Center Director or Site Manager.

Duties

• Discharge Planner activities will be performed in both inpatient and outpatient settings.
• The Discharge Planner will connect individuals receiving Level I inpatient services with ongoing TERROS Outpatient treatment upon discharge.
• The Discharge Planner will work with BHRs while in the hospital, will work with transitioning BHRs, the hospital unit staff, the Outpatient team, family, RBHA care management, PCPs and Health Plans as clinically indicated to ensure effective transition to Outpatient or community services, reduce the risk of readmission to hospital, reduce the utilization of Crisis services and improve the coordination with the PCP and TERROS psychiatric provider.
• Must be able to work well and tactfully with individuals and groups.
• Confidentiality of client records shall be maintained during and after employment at TERROS. Failure to do so may result in dismissal.

Benefits & Wellness

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally.

Health & Insurance Benefits

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance

Financial Wellness

• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential

Time Away & Work-Life Balance

• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually

Wellness & Family Support

• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members

Professional Development & Education

• Ongoing professional growth and career development opportunities, including:
• Scholarships
• Clinical supervision
• Continuing Education Units (CEUs)
• Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)

Exclusive Employee Perks

• Trip Reduction Program
• Access to the Working Advantage® Employee Discount Program, with savings on:
• Gym memberships
• Car rentals
• Flights, hotels, movie tickets, and more