Discharge Pharmacy Tech — Patient Counseling & Billing

Henry Ford Health; Detroit (MI); On-site; USD 36,000 - 54,000; Full time

Job summary

Henry Ford Health in Detroit is seeking a Pharmacy Technician to support discharge processes, process prescriptions, and assist with inventory under the supervision of a registered pharmacist. The role requires a high school diploma or GED and a valid Michigan Pharmacy Technician license, with six months of retail pharmacy experience preferred.

You will interact with patients and healthcare staff, ensure accurate records, and help with billing and insurance verification.

Qualifications

• High School Diploma or GED required.
• Retail pharmacy experience preferred (min 6 months).
• Valid State of Michigan Pharmacy Technician license required.

Responsibilities

• Process and distribute prescriptions and over-the-counter medications to patients at discharge.
• Enter prescription data into the computer system and maintain accurate records in compliance with pharmacy standards.
• Handle patient payments and process billing transactions, including insurance verification and prior authorization requests.
• Stock, organize, and maintain pharmacy inventory with attention to expiration dates and proper storage conditions.
• Communicate professionally with patients and healthcare staff, including nursing and discharge planning teams.
• Provide basic medication counseling and patient education under pharmacist supervision.
• Verify prescription accuracy and completeness prior to patient pickup, flagging discrepancies for pharmacist review.
• Coordinate with clinical departments to ensure timely medication availability for discharge.
• Handle controlled substances and other restricted medications in accordance with state and federal regulations.

Skills

Pharmacy experience

Customer service

Inventory management

Education

High School Diploma or GED

Michigan Pharmacy Technician license

Tools

Pharmacy computer system

Job description

Henry Ford Health in Detroit is seeking a Pharmacy Technician to support discharge processes, process prescriptions, and assist with inventory under the supervision of a registered pharmacist. The role requires a high school diploma or GED and a valid Michigan Pharmacy Technician license, with six months of retail pharmacy experience preferred.

You will interact with patients and healthcare staff, ensure accurate records, and help with billing and insurance verification.