Discharge Coordinator Case Management Full Time Days hrs

PIH Health; Los Angeles (CA); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

PIH Health seeks a dedicated Care Management Coordinator to provide advanced discharge coordination and clerical support for our Care Management team. This role emphasizes patient and family engagement, regulatory discharge documentation, and post-acute coordination.

As part of a highly recognized healthcare network in Southern California, you will support timely discharge planning while working under the guidance of RN Case Managers.

Qualifications

• Basic to intermediate computer proficiency required.
• Knowledge of medical terminology is essential.
• Strong verbal and written communication skills needed.
• Ability to work across multiple electronic systems is necessary.
• Critical thinking and organizational skills are required.

Responsabilités

• Provide advanced discharge coordination and clerical support.
• Support timely and compliant discharge planning.
• Engage with patients and families throughout the discharge process.

Connaissances

Computer proficiency

Medical terminology

Verbal communication

Written communication

Critical thinking

Organizational skills

Formation

High School diploma or equivalent

Healthcare certificate/program or Associate degree

Description du poste

Provides advanced discharge coordination and clerical support for the Care Management team with an emphasis on forward-facing patient and family engagement, regulatory discharge documentation, post-acute coordination, and real-time electronic tracking. The role supports timely, compliant discharge planning and serves as an operational extension of the RN Case Manager under delegated authority.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services.

The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work TM. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

• Basic to intermediate computer proficiency
• Medical terminology
• Strong verbal and written communication skills
• Ability to work across multiple electronic systems
• Critical thinking and organizational skills

Required Experience

• High School diploma or equivalent
• LA City Fire Card (PHGSH only)
• 1 year of admistrative office, healthcare coordination, or customer service experience.
• Completion of a healthcare certificate/program or Associate degree, or higher will be considered in ieu of experience

Preferred:

• Experience in Care Management, discharge planning, utilization review, or patient access
• Familiarity with Medicare discharge rights and post-acute care workflows

Qualifications:

• Basic to intermediate computer proficiency
• Medical terminology
• Strong verbal and written communication skills
• Ability to work across multiple electronic systems
• Critical thinking and organizational skills