Discharge Care Manager Nurse, RN - Remote in Arizona

UnitedHealth Group; Surprise (AZ); Remote; USD 60,000 - 107,000; Full time

Benefits offered by this job

Telecommuter Policy

Comprehensive benefits package

Job summary

UnitedHealth Group in Arizona seeks a Discharge Care Manager to coordinate post-discharge plans for high-risk members. The role emphasizes telephonic case management, collaboration with care teams, and ensuring timely post-hospital services.

The position requires AZ RN licensure, 5+ years inpatient experience, and 2+ years in discharge planning. Remote work flexibility available; comprehensive benefits offered.

Qualifications

• Current, unrestricted Compact RN license in Arizona.
• 5+ years of recent experience in the acute inpatient hospital setting.
• 2+ years of discharge planning and/or case management.
• Experience with Medicaid/Medicare/Commercial insurance products and related regulatory requirements.
• Proficient in MS Word, MS Excel, MS PowerPoint and MS Outlook.
• Permanent residence within the state of Arizona.

Responsibilities

• Evaluate discharge needs, delays in care, and readmission prevention.
• Coordinate post-discharge care with providers and members.
• Participate in rounds with Medical Director as needed.
• Identify internal or community-based program support or resources.
• Coordinate with Discharge Planner to arrange post-hospital services.
• Assist with placement in alternate level of care facilities when needed.
• Document discharge activities per SOPs and data-entry standards.
• Participate in team meetings and education discussions.

Skills

Typing skills

Microsoft Office

Discharge planning experience

Education

Compact RN license (AZ)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us in making healthcare work better for everyone through people-led, responsible AI whileCaring. Connecting. Growing together.

As a Discharge Care Manager at UnitedHealth Group, you will be responsible for implementing day-to-day telephonic case management interventions for identified high risk members. This means you will be tasked with assessing and interpreting member needs and identifying solutions that will help our members live healthier lives. This is an inspiring job at a truly inspired organization.

The Discharge Care Manager (DCM) will coordinate and document the discharge plan in collaboration with other key clinical care team members. The DCM will also follow the member while in the acute inpatient setting.

If you are located in the state of Arizona, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Evaluation of member discharge needs including delays in care and readmission prevention plan
• Collaboration with providers and members to coordinate care post discharge
• Participate in rounds with the Medical Director to discuss cases as needed
• Identification of internal or community-based program support or resources
• Coordination with the facility Discharge Planner to ensure post hospital services are arranged prior to the member being discharged
• Assist with coordination of difficult cases needing placement in an alternate level of care facility
• Documentation of discharge activities as outlined in standard operating procedures and data entry strategies
• Participate in team meetings, education discussions and related activities
• Works collaboratively with team members in a matrix environment to ensure an end-to-end positive experience for members, providers and care teams

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current, unrestricted Compact RN license in the state of Arizona
• 5+ years of recent experience in the acute inpatient hospital setting
• 2+ years of experience of discharge planning and/or case management
• Experience working with multiple health insurance products (Medicaid, Medicare, Commercial) within the insurance industry, including regulatory and compliance requirements
• Proficient in typing skills and software applications that includes, but is not limited to, Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook
• Designated work space and access to install secure high speed internet via cable/DSL in your home
• Permanent residence within the state of Arizona

Preferred Qualifications:

• Case Management Certification
• InterQual/MCG Guidelines or other nationally recognized practice guidelines
• Pediatrics experience
• Developmental disabilities experience
• Experience working as a nurse in the state of Arizona
• Demonstrated ability to assist with focusing activities toward a strategic direction as well as develop tactical plans, drive performance, and achieve targets

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.