Disaster Relief Call Center Representative

MCI; Myrtle Point (OR); Remote; USD 10,000 - 60,000; Full time

Job summary

A business process outsourcing company is hiring for a temporary customer service position focused on disaster relief inquiries. This role offers flexible hours and opportunities for career growth. Candidates must be 18 or older and possess a high school diploma. Excellent organizational and communication skills are essential. Join a team-oriented culture with engaging work and comprehensive health benefits after 90 days.

Benefits

Comprehensive health benefits

Paid Time Off

Cash bonuses and prizes

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).

Responsibilities

• Assist customers with service inquiries related to disaster relief.
• Apply customer service techniques to improve the customer experience.
• Learn and utilize account management systems effectively.

Skills

Organizational skills

Communication skills

Typing speed

Knowledge of Microsoft Office

Education

High school diploma or equivalent

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:

• Temporary remote position with flexible hours based on disaster relief needs
• Opportunity to earn cash bonuses and prizes through contests
• Comprehensive health benefits available for full-time employees after 90 days
• Paid Time Off and holidays to ensure work-life balance
• Career growth opportunities with a focus on internal promotions
• Engaging work environment with a team-oriented culture

What to Expect (Job Responsibilities):

• Assist customers with service inquiries related to disaster relief
• Apply customer service techniques to improve the customer experience
• Learn and utilize account management systems effectively
• Escalate customer dissatisfaction to the appropriate channels
• Maintain a positive and enthusiastic demeanor while working

What is Required (Qualifications):

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words a minute)
• Basic knowledge of Microsoft Office Suite and Windows operating systems

How to Stand Out (Preferred Qualifications):

• Strong problem-solving and conflict resolution skills
• Experience in a customer service-oriented role
• Ability to thrive in a fast-paced and dynamic environment
• Proven reliability with consistent attendance and punctuality
• Strong interpersonal skills and ability to build relationships

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