Disaster Recovery and Resilience Services | IT Technician [HHS0010018]
ProSidian Consulting, LLC
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Benefits offered by this job
Job summary
Qualifications
- Associate Degree required with 5 years’ experience.
- Experience in Healthcare and Life Sciences Sector preferred.
- Knowledge of business tools and technology essential.
Responsibilities
- Diagnose, troubleshoot, and resolve client issues.
- Provide support via in-person, phone, or remote.
- Assist with use of various computer applications.
Skills
Education
Tools
Job description
- Full-time
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at www.ProSidian.com.
ProSidian Seeks a Disaster Recovery and Resilience Services | IT Technician [HHS0010018] Engagement Support | Full Stack Developer II or III IT108 Labor Category - High Level Exempt Professional aligned under services related to NAICS: 541611 located CONUS supporting The mission of the U.S. Department of Health and Human Services (HHS) is to enhance the health and well-being of all Americans, by providing effective health and human services and by fostering sound, sustained advances in the sciences underlying medicine, public health, and social services.
Seeking IT Technician candidates with relevant Healthcare And Life Sciences Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Healthcare And Life Sciences Sector Clients such as HHS. This is a 1112 Contractor or Contract W-2 (IRS-1099) Position and ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.
Provide services and support as a Disaster Response, Recovery, and Logistics Operations (IT Technician) in the Healthcare And Life Sciences Industry Sector focusing on Human Capital Solutions for clients such as US Department Of Health And Human Services (HHS) | HHS Administration for Strategic Preparedness and Response (ASPR) Located In CONUS and across the Region.
- PC and client/server support responsible for diagnosing, troubleshooting, and resolving client issues with hardware or software maintenance, installations, and upgrades; provides service by communicating with technical and non-technical staff.
- Resolves computer problems in person, via telephone or from a remote location.
- Provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, applications, accounts, services, and operating systems.
Associate Degree and 5 years’ experience
- Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader.
- Leadership – ability to guide and lead colleagues on projects and initiatives.
- Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people.
- Communication – ability to effectively communicate to stakeholders of all levels orally and in writing.
- Motivation – persistent in pursuit of quality and optimal client and company solutions.
- Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams.
- Judgment – exercises prudence and insight in decision‑making process while mindful of other stakeholders and long‑term ramifications.
- Organization – ability to manage projects and activity, and prioritize tasks.
- Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. Advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio, with the ability to quickly learn other tools as necessary.
- Commitment – to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors.
- Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together.
- Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference.
- Willingness – to constantly learn, share, and grow and to view the world as their classroom.
- Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives.
- Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC.
- 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before‑tax contributions to the 401(k) Retirement Savings Plan. Immediate 100% vesting of both your contribution and the ProSidian matching contribution. Basic Match: 4% of pay for participants who defer at least 5% of their pay.
- Vacation And Paid Time Off (PTO) Benefits: Eligible employees use PTO for vacation, a parent‑teacher conference, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks, Holidays – 10 Federal Government.
- Pre‑Tax Payment Programs: Pre‑Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
- Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program.
- Security Clearance: Often required for Federal engagements.
- Leverageable Experience and Thought Leadership: Collaborating with firm leadership and other team members provides valuable professional connections.
- ProSidian Employee & Contractor Referral Bonus Program: Up to $5k for referrals after new hire employed for 90 days.
- Performance Incentives associated with each new client.
- Flexible Spending Account: Pending.
See below instructions on the best way to apply.
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in “HONOR ABOVE ALL” - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. For easy application use our career site located on http://www.ProSidian.com/ or send your resume, bio, and salary expectations/rates to careers@prosidian.com. Only candidates with required criteria are considered. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
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