Disability Underwriting Lead: Modernization & Strategy

PVH (Tommy Hilfiger/Calvin Klein); Springfield (MA); On-site; USD 163,900 - 215,000; Full time

Job summary

MassMutual is seeking a highly experienced Disability Underwriter to lead the modernization of the Disability Income underwriting manual and to develop evidence-based guidelines that support digital transformation and long-term risk performance.

The role involves translating clinical and claims insights into actionable underwriting guidance, partnering with Claims, Pricing, Medical Directors, Compliance, and Product teams, and driving training and change management to adoption of new practices.

Qualifications

• 10+ years of relevant work experience in DI Insurance Underwriting.
• Experience with research and writing guidelines.
• Mastery knowledge of individual DI insurance practices, underwriting standards, and operations.
• Demonstrated ability to research and interpret medical literature and translate into underwriting action.
• Must have an established approval limit without second signature.

Responsibilities

• Lead the modernization and ongoing evolution of MassMutual's Disability Income medical underwriting manual.
• Develop and maintain medical underwriting guidelines using clinical research, claims experience, emerging trends, and industry best practices.
• Partner with Claims, Pricing, Medical Directors, Compliance, and Product teams to ensure underwriting guidance is competitive, effective, and aligned with risk objectives.
• Translate complex medical, actuarial, and claims insights into clear underwriting guidance for consistent risk assessment and decision-making.
• Assess current underwriting frameworks and identify opportunities to improve guideline structure, usability, consistency, and scalability.
• Support development of digital and automated underwriting capabilities, including rules-based decisioning tools and knowledge bases.
• Champion the adoption of new underwriting practices through training and change management.
• Serve as a subject matter expert and strategic partner to underwriting leadership to strengthen risk governance and profitability.

Skills

Disability Income underwriting

Medical literature interpretation

Guideline development

Stakeholder collaboration

Change management

Education

Bachelor's Degree

Tools

Rules-based decisioning tools

Knowledge bases

Job description

MassMutual is seeking a highly experienced Disability Underwriter to lead the modernization of the Disability Income underwriting manual and to develop evidence-based guidelines that support digital transformation and long-term risk performance.

The role involves translating clinical and claims insights into actionable underwriting guidance, partnering with Claims, Pricing, Medical Directors, Compliance, and Product teams, and driving training and change management to adoption of new practices.