Disability Services Case Manager

State of Iowa - Executive Branch; Davenport (IA); On-site; USD 48,000 - 68,000; Full time

Job summary

The Disability Services Case Manager position with the Iowa Department of Health and Human Services will be based in Davenport, Iowa, with extensive travel across several Iowa counties to help individuals with disabilities access needed resources.

Responsibilities include developing care plans, coordinating services, and assisting guardians in navigating the system to secure crisis services and new supports, while promoting independence in the community.

Qualifications

• Minimum 1 year experience in delivery in human services fields (ID, DD, BI, HD, PD, Elderly, HIV/AIDS).
• Requires a valid driver’s license and reliable vehicle.
• Bachelor’s degree in a related field; or equivalent combination of education and experience.

Responsibilities

• Develop individualized care plans and coordinate services across agencies.
• Assist individuals/guardians in navigating the service system and tracking outcomes.
• Ensure needs are met to promote independence and client participation in the service plan.

Skills

Case management

Communication skills

Judgment

Legal/regulatory interpretation

MS Office / EMR

Interviewing

Team building

Education

Bachelor degree in related field

Tools

Microsoft Office

EMR systems

Job description

Job Description

Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list. The Iowa Department of Health and Human Services, Division of Aging and Disability Services, Bureau of Community Integration, Targeted Case Management is seeking a Disability Services Case Manager to join our team! This position will be based in Davenport, Iowa but there will be significant travel to Johnson, Des Moines, Muscatine, Washington and several other Iowa counties, helping individuals with disabilities access to resources they need to thrive. You must live in the State of Iowa to be eligible for this position.

Hours And Travel

Hours for this position vary based on the needs of the individuals we support, Monday - Friday. Travel is based on the needs of the individuals supported and in-home visits are required across multiple Iowa counties. Mileage is paid at $0.50/mile travelled according to the Department of Administrative Services (DAS) State Accounting Enterprise Procedures. There is very limited overnight travel.

Special Requirements

A valid driver's license and a reliable vehicle are required for this position.

Core Job Duties

The Disability Services Case Manager works with individuals with Intellectual Disabilities (ID), Developmental Disabilities (DD), and individuals utilizing the Brain Injury (BI), Health and Disability (HD), Physical Disability (PD), Elderly and AIDS/HIV waivers. They help identify service needs, obtaining them, and evaluate progress in the provision of those services.

The Disability Services Case Manager Will

• develop individual care plans and service coordination across agencies.
• assist individuals and/or guardians navigate the service system, secure crisis services, find new services and track outcomes.
• ensure the individuals’ needs are met in a way that allows them to remain independent in their community and participate in decisions regarding their service plan.

The Ideal Candidate Will Have

• previous experience as a case manager and a strong understanding of the disabilities listed above.
• sound judgment and the ability to evaluate situations with accuracy and compassion.
• excellent communications skills and the ability to modify communication methods to suit the individuals supported.
• ability to correctly interpret laws, rules, regulations, policies, and procedures.
• Preference will be given to those who:
• are experienced in using Microsoft Office programs and/or electronic medical records.
• have interviewing and team building experience.

Benefits

• Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
• Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
• Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
• Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
• Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
• Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
• Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

Background Checks

Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO/AA Employer

HHS values those with "lived experience" and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired - Relay Iowa 1-800-735-2942 TDD).

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov . All work performed on behalf of Iowa Health and Human Services must occur in the State of Iowa.

Selectives

• 920 Case Management Bachelor's Degree with at least 30 semester hours including:
• Behavioral Science
• Education
• Health Care
• Human Services Administration
• Social Sciences

Applicant must also possess 1 year experience in delivery in one or in a combination of the following areas of human services

• Chronic mental illness
• Developmental disabilities
• Intellectual disabilities

OR Applicant must have Iowa license to practice as a registered nurse AND the equivalent of 3 years nursing or human services experience.

Minimum Qualification Requirements

Graduation from an accredited four-year college or university;

OR

the equivalent of four years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems;

OR

an equivalent combination of education and experience substituting the equivalent of one year of full-time qualifying work experience for one year (thirty semester or equivalent hours) of the required education to a maximum substitution of four years.